Zully Ivette Escobar
Los Angeles
Summary
Sales Manager with extensive experience at Acima Credit, specializing in sales forecasting and customer relationship management. Proven ability to coach teams to surpass revenue targets while utilizing data analysis for informed strategic decisions. Recognized for developing robust client relationships and improving account management practices to drive consistent growth.
Overview
19
19
years of professional experience
Work History
Sales Manager
Acima Credit
West Covina
05.2024 - Current
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Created and presented monthly reports to management on sales performance.
- Collaborated with marketing team to create promotional materials for target customers.
- Established relationships with key clients, while maintaining existing customer base.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Coached, developed and motivated team to achieve revenue goals.
Sales Associate
Ashley Furniture Homestore
Los Angeles
05.2014 - 05.2024
- Demonstrated product features and benefits for customers' needs.
- Processed transactions using a point-of-sale system.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Processed credit card transactions quickly and securely.
- Assisted customers with product selection, sizing and styling.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Sales Associate
Sears
Los Angeles
02.2006 - 04.2014
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Assisted customers in selecting appropriate products or services for their needs.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Helped customers find specific products, answered questions, and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Attended sales meetings to discuss strategies for increasing sales volume.
Education
High School Diploma -
Thomas Jefferson High School
Los Angeles, CA05-2004
Some College (No Degree) - Communication
Cal State Los Anegles
Los Angeles, CASkills
- Sales forecasting and market analysis
- Customer relationship management
- Team leadership and performance
- Account management
- Coaching and mentoring
- Problem solving
- Time management
- Data analysis
- Sales strategy
Languages
Spanish
Professional
Timeline
Sales Manager
Acima Credit
05.2024 - Current
Sales Associate
Ashley Furniture Homestore
05.2014 - 05.2024
Sales Associate
Sears
02.2006 - 04.2014
High School Diploma -
Thomas Jefferson High School
Some College (No Degree) - Communication
Cal State Los Anegles