Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Timeline
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Zuleika Francis

Summary

Motivated Brock University student with experience in fast-paced environments, including Amazon Robotics and customer service roles. Skilled in workplace safety, inventory control, quality assurance, and robotics operations, as well as providing excellent customer service. Strong communicator and team player with proven ability to multitask, solve problems, and maintain a professional and approachable presence. Committed to applying practical experience and academic knowledge to contribute effectively in professional settings.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Amnesty Floor Monitor

Amazon
03.2022 - Current

Ensured safe and compliant operations in Amazon Robotics facilities by monitoring floor activity, enforcing safety protocols, and wearing an SBRS (Safety Barrier Recognition System) vest to safely navigate robotic zones while serving as a trusted point of contact for associate concerns under amnesty policies.


  • Maintain a consistent presence on the robotics floor while wearing an SBRS vest to ensure safe movement around drive units.
  • Monitor work zones for compliance with robotics safety procedures, restricted area rules, and operational protocols.
  • Conducted cycle counts and bin audits to maintain accurate inventory levels and supported problem-solving for discrepancies.



Cashier

McDonald's
03.2021 - 03.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained cleanliness and organization of the drive-thru window and work area in compliance with food safety standards.
  • Contributed to team success by supporting coworkers during peak hours and ensuring smooth operations.

Education

High School Diploma -

Governor Simcoe Secondary School
St. Catharines, ON
06-2021

Bachelor of Arts - Psychology

Brock University
St. Catharines
06-2026

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Verbal communication
  • Active listening
  • Organizational skills

Languages

English
Native or Bilingual

Accomplishments

    Security License - September 3, 2025

Certification

  • Standard First Aid CPR/AED Level C - August 20th

Timeline

Amnesty Floor Monitor

Amazon
03.2022 - Current

Cashier

McDonald's
03.2021 - 03.2022

High School Diploma -

Governor Simcoe Secondary School

Bachelor of Arts - Psychology

Brock University
Zuleika Francis