Julian Gonzalez
Hesperia
Summary
Dynamic and adaptable professional with a proven track record at Amazon Robotics, excelling in fast-paced environments. Recognized for exceptional communication and problem-solving skills, I effectively enhance team collaboration and operational efficiency. Committed to delivering outstanding customer service while managing time and resources effectively.
Overview
5
5
years of professional experience
Work History
Amnesty Floor Monitor
Amazon Robotics
11.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Shift Supervisor
Wendy’s
02.2022 - 10.2024
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored team members on operational procedures and safety protocols.
- Managed inventory levels, ensuring timely restocking of supplies for optimal workflow.
- Implemented quality control measures to maintain food safety standards and compliance.
- Resolved customer complaints swiftly, enhancing overall dining experience and loyalty.
- Streamlined communication between kitchen staff and front-of-house team for better service delivery.
- Monitored performance metrics to identify areas for improvement in service efficiency.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Enforced company policies and regulations with employees.
Fulfillment Associate
Amazon
06.2021 - 09.2021
- Operated warehouse machinery to efficiently process and prepare customer orders.
- Collaborated with team members to optimize workflow and enhance operational efficiency.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Streamlined order processing by implementing efficient picking and packing techniques.
Education
High School Diploma - Core Education
Hesperia High School
Hesperia, CA05.2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organizational skills
- Calm under pressure
- Active listening
- Decision-making
- Problem resolution
Languages
Spanish
Native or Bilingual
Timeline
Amnesty Floor Monitor
Amazon Robotics
11.2024 - Current
Shift Supervisor
Wendy’s
02.2022 - 10.2024
Fulfillment Associate
Amazon
06.2021 - 09.2021
High School Diploma - Core Education
Hesperia High School