Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Julian Gonzalez

Hesperia

Summary

Dynamic and adaptable professional with a proven track record at Amazon Robotics, excelling in fast-paced environments. Recognized for exceptional communication and problem-solving skills, I effectively enhance team collaboration and operational efficiency. Committed to delivering outstanding customer service while managing time and resources effectively.

Overview

5
5
years of professional experience

Work History

Amnesty Floor Monitor

Amazon Robotics
11.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.

Shift Supervisor

Wendy’s
02.2022 - 10.2024
  • Supervised daily operations to ensure efficient service and customer satisfaction.
  • Trained and mentored team members on operational procedures and safety protocols.
  • Managed inventory levels, ensuring timely restocking of supplies for optimal workflow.
  • Implemented quality control measures to maintain food safety standards and compliance.
  • Resolved customer complaints swiftly, enhancing overall dining experience and loyalty.
  • Streamlined communication between kitchen staff and front-of-house team for better service delivery.
  • Monitored performance metrics to identify areas for improvement in service efficiency.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Enforced company policies and regulations with employees.

Fulfillment Associate

Amazon
06.2021 - 09.2021
  • Operated warehouse machinery to efficiently process and prepare customer orders.
  • Collaborated with team members to optimize workflow and enhance operational efficiency.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Streamlined order processing by implementing efficient picking and packing techniques.

Education

High School Diploma - Core Education

Hesperia High School
Hesperia, CA
05.2021

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Decision-making
  • Problem resolution

Languages

Spanish
Native or Bilingual

Timeline

Amnesty Floor Monitor

Amazon Robotics
11.2024 - Current

Shift Supervisor

Wendy’s
02.2022 - 10.2024

Fulfillment Associate

Amazon
06.2021 - 09.2021

High School Diploma - Core Education

Hesperia High School
Julian Gonzalez