Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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RAZOUK IBRAHIM

Saint-Laurent,Quebec

Summary

Experienced Tow Truck Operator with a proven track record of delivering efficient and prompt towing services. Demonstrated ability to work swiftly and effectively, ensuring successful outcomes in every tow. Adept at fostering positive customer relationships through exceptional communication and problem-solving skills. Highly organized and detail-oriented, with a strong ability to plan and execute tasks seamlessly.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Food Delivery Driver

Uber Eats
06.2024 - Current
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Enhanced customer satisfaction by delivering orders promptly and accurately.
  • Navigated efficiently through various routes for timely food deliveries.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.

Tow Truck Driver

Gestion RSCM Inc.
08.2021 - 09.2023
  • Patrolled assigned areas in search of disabled vehicles requiring service.
  • Utilized radios or telephones to communicate with dispatch personnel regarding job details.
  • Assisted with the loading and unloading of vehicles onto tow truck.
  • Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations.
  • Responded promptly to emergency calls from dispatch personnel or customers in need of help.
  • Maintained ongoing communications with operations center personnel to keep teammates informed.

Towing Dispatcher

Gestion RSCM Inc.
06.2020 - 12.2020
  • Maintained logs of all incoming calls and assigned tasks.
  • Assigned drivers to appropriate routes based on customer needs.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.

Warehouse Worker

Nuts warehouse
01.2001 - 03.2002
  • Loaded and unloaded trucks with hand-trucks, pallet jacks
  • Organized warehouse space for efficient storage of products.
  • Packaged items carefully using protective materials like bubble wrap
  • Moved large and bulky items manually or with pallet jiggers.

Education

Ecole Evangeline Ecole La Dauversiere
Montreal, QC

Skills

  • Resilience Under Pressure
  • Safety Oversight
  • Emergency Roadside Support
  • Defensive Driving
  • Physical Endurance
  • Visual Quality Assessment
  • Effective Team Collaboration
  • Efficient Material Handling
  • GPS Navigation Expertise
  • Effective Time Management
  • Client Support
  • Delivery management

Certification

CONDUITE SECURITAIRE CHARIOT ELEVATEUR

Languages

French
Full Professional
English
Full Professional
Arabic
Full Professional

Timeline

Food Delivery Driver

Uber Eats
06.2024 - Current

Tow Truck Driver

Gestion RSCM Inc.
08.2021 - 09.2023

Towing Dispatcher

Gestion RSCM Inc.
06.2020 - 12.2020

Warehouse Worker

Nuts warehouse
01.2001 - 03.2002

Ecole Evangeline Ecole La Dauversiere

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RAZOUK IBRAHIM