Hashim Alsadah
Summary
Throughout my career in various customer-focused roles, I have consistently prioritized excellence and customer satisfaction. As a Budtender at Smokey's Cannabis Inc, my dedication to educating customers about cannabis products, streamlining online orders, and maintaining meticulous reporting standards ensured a seamless shopping experience. As an Uber Food Delivery Driver, my unwavering commitment to prompt and safe deliveries, in accordance with Uber's health and safety guidelines, has enhanced customer satisfaction. Additionally, my proactive approach to engaging with customers contributes to a smooth and hassle-free delivery experience. During my time as a Team Leader at Tim Hortons, I honed my skills in friendly and efficient service, precise transaction handling, and maintaining stringent food safety standards, further reinforcing my commitment to delivering exceptional customer experiences while upholding the highest operational standards.
Overview
7
7
years of professional experience
Work History
Food Delivery Driver
Uber Eats
03.2022 - Current
- Ensured exceptional customer satisfaction by promptly delivering orders throughout the Greater Toronto Area.
- Strictly followed Uber's health and safety guidelines to ensure timely and efficient deliveries.
- Proactively engaged with customers to facilitate a smooth and seamless experience.
Budtender
Smokey's Cannabis Inc
06.2022 - 02.2023
- Provided outstanding customer experiences through comprehensive education on cannabis products.
- Optimized online order processing and efficiently managed inventory.
- Exhibited excellent communication skills to elucidate product distinctions, enabling informed decision-making.
- Supervised store opening and closing procedures, conducted daily audits, and maintained precise reporting standards.
Team Leader
Tim Hortons
11.2016 - 11.2019
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
Education
Advanced Diploma - Mechanical Engineering Building Science
Seneca College of Applied Arts And Technology
North York, ON05.2024
Skills
- Exceptional Customer Service
- Bilingual Proficiency (Arabic & English)
- High-pressure Resilience
- Analytical Problem Solving
- Proficient in AutoCAD and Revit
- Effective Collaboration
- Strong Writing Skills
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Budtender
Smokey's Cannabis Inc
06.2022 - 02.2023
Food Delivery Driver
Uber Eats
03.2022 - Current
Team Leader
Tim Hortons
11.2016 - 11.2019
Advanced Diploma - Mechanical Engineering Building Science
Seneca College of Applied Arts And Technology
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