ZOILA DOMINGUEZ
Whittier
Summary
Detailed-oriented and problem-solving professional with over 10 years of experience. Highly committed to helping customers resolve any issues while maintaining the integrity of the company. Excel in working in a team environment as well as alone.
Overview
17
17
years of professional experience
1
1
Certification
Work History
DSP
MDH Network
08.2019 - Current
- Assisted clients with bathing, grooming, dressing, and hygiene care
- Accompanied clients to appointments with doctors and specialists
- Administrated medications to each client
- Documented clients' behavior in terms of mental status, sleeping patterns, and overall health
Med Tech
TruCare Community
07.2022 - 12.2022
- Adhered to all safety and infection control precautions and regulations
- Administered medications for an 80-bed facility
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
Elderly Caregiver
IHSS
06.2021 - 07.2022
- Maintained a clean, safe, and well-organized patient environment.
- Supported daily living activities by assisting my client with hygiene and personal care
- Documented clients' behavior in terms of mental status, sleeping patterns, and overall health
Store Manager
Things Remembered
08.2011 - 08.2019
- Implemented daily operations such as scheduling, budging, sales, and stock
- Coached and mentored newly hired and senior managers on best practices to drive sales
- Traveled to stores across California to assist other managers with the store's daily operations
- Partnered with human resources to assist with the onboarding process for new hires
- Ranked in the region with the highest Average Dollar Transaction for 5 consecutive months
- Maintained customer satisfaction through excellent customer service
Store Manager/Cash Coach
Fresh And Easy
07.2012 - 11.2015
- Planned and prepared weekly promotions and displays
- Maintained a clean and hazard-free work area
- Controlled shrink
- Partnered with the operations department to implement a new cash system
- Mentored all district and store managers in southern California on the new operating system
- Coordinated ongoing training and personal development for team members
Store Manager
Torrid
10.2006 - 07.2012
- Motivated the sales team to meet daily, weekly, and monthly sales goals
- Partnered with the visual merchandising team to create appealing floor sets
- Coached management from different stores with skill sets to help them drive sales
- Conducted weekly performance evaluations with team members to identify training opportunities
- Recruited and developed top talent in sales
- Partnered with other businesses to create in-store events to increase revenue
Education
High School Diploma -
Santa Fe High
Santa Fe Springs, CALong Beach City College
Long Beach, CASkills
- Community Integration
- Time Management
- Training and Development
- Problem Resolution
- Scheduling and Coordinating
- Documentation and Reporting
- Verbal and Written Communication
- Recruitment and Hiring
- Complex Problem Solving
- Administration and Reporting
- Work Planning and Prioritization
Certification
- First Aid/CPR Certified
- DSP 1 & 2
Timeline
Med Tech
TruCare Community
07.2022 - 12.2022
Elderly Caregiver
IHSS
06.2021 - 07.2022
DSP
MDH Network
08.2019 - Current
Store Manager/Cash Coach
Fresh And Easy
07.2012 - 11.2015
Store Manager
Things Remembered
08.2011 - 08.2019
Store Manager
Torrid
10.2006 - 07.2012
High School Diploma -
Santa Fe High
Long Beach City College
- First Aid/CPR Certified
- DSP 1 & 2
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