Zoey Zhou
Richmond,British Columbia
Summary
Patient candidate with a passion for early childhood education. Committed to providing a safe and nurturing learning environment for young children. Proven ability to create engaging activities and lesson plans to foster growth and development. Dedicated to promoting positive and meaningful interactions between students and teachers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Experience Associate
Toronto-Dominion Bank
11.2024 - 02.2025
- Looked for additional ways to expand products to customers by upselling new products and services.
- Suggested operational improvements to enhance quality, improve production times and reduce costs.
- Asked customers questions to determine, verify and solve common problems.
- Drafted written correspondence and sent electronic information to customers regarding billing information and current promotions.
Receptionist
China Merchants Bank
07.2022 - 09.2022
- Greeted persons entering establishment, determined nature, and purpose of visit and direct and escort them to specific destinations
- Maintained office equipment and reported malfunctions for servicing
- Updated contact lists regularly to maintain accuracy of information
Public Relations Assistant Intern
PICC
06.2020 - 12.2020
- Compiled daily reports of positive and negative news stories related to the company's brand
- Wrote press releases and other media communications to promote clients
- Purchased advertising space to promote client's product or agenda
Education
Bachelor of Arts (B.A.) - Leadership
Trinity Western University
08.2024
Associate in Arts (A.A.) - Early Childhood Education (AECE)
Capital College
01.2024
Skills
- Multicultural awareness
- Team collaboration
- Outdoor education
- Professional development
- Age-appropriate activities
- Emotional support
- Behavior management
- Physical activity planning
- Classroom organization
- First aid knowledge
- Child development expertise
Certification
Early Childhood Educator Assistant
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Experience Associate
Toronto-Dominion Bank
11.2024 - 02.2025
Receptionist
China Merchants Bank
07.2022 - 09.2022
Public Relations Assistant Intern
PICC
06.2020 - 12.2020
Associate in Arts (A.A.) - Early Childhood Education (AECE)
Capital College
Bachelor of Arts (B.A.) - Leadership
Trinity Western University
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