Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Server

Zoey Leggott

Kamloops,Canada

Summary

Motivated and dependable student with over 2 years of experience in customer service and restaurant operations. Proven ability to lead and train staff, manage Front of House responsibilities, and provide exceptional guest experiences. Skilled in POS systems, cashiering, takeout coordination, and fast paced problem-solving. Known for strong communication, adaptability, and a team-first mindset. Currently seeking opportunities to continue growing in customer-facing or hospitality roles in new and dynamic environments,


Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

BOLD Italian Eatery
07.2025 - 09.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Conducted quality checks on food presentation and adherence to service guidelines.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Processed orders and sent to kitchen employees for preparation.


Lead Host

BOLD Italian Eatery
08.2023 - 09.2025
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Directed host team to ensure efficient guest seating and optimal service flow.
  • Trained new hosts on restaurant protocols and customer service excellence.
  • Managed reservation system to maximize table turnover and enhance guest experience.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Efficiently used POS system to collect credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Cleared tables efficiently to maintain a clean dining environment for guests.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Provided and learned extensive menu knowledge in order to satisfy customers questions and requests

Education

High School Student -

Valleyview Secondary
Kamloops, BC
06.2024

Skills

  • Cashiering (2 years)
  • Restaurant Experience (2 years)
  • Customer service (2 years)
  • Sales (2 years)
  • Front Desk (2 years)
  • POS (2 years)
  • Host/Hostess (2 years)
  • Team management (1 year)

Certification

  • Serving it Right- Responsible Service BC

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Server

BOLD Italian Eatery
07.2025 - 09.2025

Lead Host

BOLD Italian Eatery
08.2023 - 09.2025

High School Student -

Valleyview Secondary

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Zoey Leggott