Nqobile Idah Nyakudyara
Montréal,QC
Summary
Honest cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Excellent Oral and written communication,listening and time management skills with strong attention to detail and superior work ethic.Enthusiastic retail professional with a year of hands on experience in customer service, payment processing and sales. Strong communicator and team player, willing and capable of learning new processes to support overall organizational success. Eager to apply new skills and hardworking. Prudent, detail orientated and flexible. Welcoming and interesting worker with proven history of accuracy,efficiency and punctuality
Detail-oriented Assistant Manager offers more than 3 -year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Starbucks
Montréal, QC
09.2023 - Current
Assistant
Company
Montréal, QC
11.2022 - 11.2023
- Organized and maintained filing systems for documents and records.
- Assisted in the preparation of reports, presentations and correspondence.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Provided administrative support to senior management team.
- Scheduled meetings, appointments and travel arrangements for staff members.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Greeted visitors, clients and guests in a professional manner.
- Managed conference room bookings and coordinated catering services as needed.
- Processed incoming mail on a daily basis including sorting, distributing and responding when necessary.
- Compiled data into spreadsheets for analysis or reporting purposes.
Retail Assistant
Steve Madden
Montréal, QC
05.2020 - 11.2021
McDonald's Manager
McDonald's
Montréal, QC
05.2017 - 03.2019
- Greeting customers with a smile
- Taking accurate food orders
- Preparing all of McDonald’s World Famous food
- Partnering with other Crew and Managers to meet target goals during your shift
- Restaurant Cleanliness
- Ensuring items are well stocked
- Cashier
- Retail Sales
- Steve Madden
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Initiated new projects that resulted in increased productivity across all departments.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Education
diploma - Nursing
Vanier
11.2025
High school diploma or GED -
James lyng
04.2021
09.2020
Skills
- Cashiering (2 years)
- Cleaning Experience (3years)
- Packaging (2 years)
- Cleaning (2 years)
- Caregiving (1 year)
- Retail Sales (2 years)
- Food Safety (2 years)
- Food Handling (2 years)
- Restaurant Experience (2 years)
- Food Production (2 years)
- Cash Handling (2 years) (3 years)
- Merchandising (2 years)
- Restaurant experience (2 years)
- English (10 years)
- Shift Management (2 years)
- Crew leader (2 years)
- Organizational skills (3 years)
- Bilingue
- Marketing (Less than 1 year)
- Hospitality (2 years)
- Social media management (2 years)
- Social media management (1 year)
- Administrative experience (2 years)
- Assistant Manager Experience
- Microsoft Word
- Inventory Control
- Best worker
- March 2020
Certification
CPR Certification
Present
Smart Serve
Languages
- English - Fluent
- French-fluent
- Shona -fluent
- Zulu -fluent
- Awards
Additional Information
- Willing to relocate: Anywhere Willing to relocate: Anywhere Willing to relocate: Anywhere
Timeline
Assistant Manager
Starbucks
09.2023 - Current
Assistant
Company
11.2022 - 11.2023
Retail Assistant
Steve Madden
05.2020 - 11.2021
McDonald's Manager
McDonald's
05.2017 - 03.2019
diploma - Nursing
Vanier
High school diploma or GED -
James lyng
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