Zoe Ravera
Niagara Falls,ON
Summary
With an outgoing and enthusiastic personality, I am hoping to secure a part-time job at your establishment. I believe I would be well suited for this job as I am an extremely hard worker, team player and have exceptional people skills. I also have a variety of experience ranging from working independently and in a group setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
Niagara Casinos
2023.09 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender
Calypso Theme Waterpark
2022.06 - 2023.08
- Worked in multiple bars including VIP, Palace and Beach bars.
- Serving high customer volumes at a fast pace.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performing opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organizing bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Crafting special drink and cocktail menu items for seasonal offerings.
Occasional Teacher
St.Mary's Catholic Elementary School
2023.03 - 2023.06
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
Lifeguard
YMCA
2022.09 - 2023.04
- Opened and closed the facility.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Completed PR training and learned how to manage customer service situations.
Resident Care Aide
Osgoode Care Centre
2020.10 - 2021.06
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Receptionist
Township Of North Dundas
2020.03 - 2020.08
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Diploma - Acting For Film And Television
Niagara College
Welland, ON04.2024
High School Diploma -
Elmwood School For Girls
Ottawa, ON06.2021
Skills
- Works Well Under Pressure
- Adaptability
- Positive Attitude and Outgoing
- Hospitality Service Expertise
- PR Training
- Leadership and Management skills
- Easy Going and Patient
- Ability to Problem Solve
Certification
- Smart Serve: March 2023
- PADI Advanced Open Water Diver: January 2022
- NLS training: April 2022
- Honor's role: 2017-2021
Volunteer Work
- GVI Mexico Marine Conservation Abroad
- Winchester Hospital Emergency Department
- Local Chesterville Fair
- Local Catering Events for Township of North Dundas
References
Available upon request
Timeline
Bartender
Niagara Casinos
2023.09 - Current
Occasional Teacher
St.Mary's Catholic Elementary School
2023.03 - 2023.06
Lifeguard
YMCA
2022.09 - 2023.04
Bartender
Calypso Theme Waterpark
2022.06 - 2023.08
Resident Care Aide
Osgoode Care Centre
2020.10 - 2021.06
Receptionist
Township Of North Dundas
2020.03 - 2020.08
Diploma - Acting For Film And Television
Niagara College
High School Diploma -
Elmwood School For Girls
- Smart Serve: March 2023
- PADI Advanced Open Water Diver: January 2022
- NLS training: April 2022
- Honor's role: 2017-2021
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