Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Zoe Larrivee

Russell,ON

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

3
3
years of professional experience
1
1
Certification

Work History

SERVER

CALYPSO WATERPARK
Limoges, Ontario
06.2024 - 08.2024
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.

VIP Beer Tent Volunteer

Ottawa RBC Bluesfest
Ottawa, Ontario
07.2024 - 07.2024
  • Greeted customers and provided excellent customer service.
  • Processed payments accurately and efficiently with POS system.
  • Assisted in setting up the bar for service shift.
  • Stocked ice bins and coolers as needed throughout shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Adhered to state regulations regarding serving alcohol responsibly.

Server

RESTAURANT INTERNATIONAL
Nepean, Ontario
02.2024 - 04.2024
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.

Deli Clerk

METRO
SCARBOROUGH, Ontario
01.2023 - 04.2023
  • Prepared all food orders according to customer specifications.
  • Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
  • Followed company recipes for preparing foods such as soups, salads, sandwiches.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.

Deli Clerk

FOODLAND
RUSSELL, ON
06.2021 - 06.2022
  • Prepared all food orders according to customer specifications.
  • Adhered to health and safety standards while preparing food.
  • Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
  • Sliced meats and cheeses and weighed deli items for customers.
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.

Education

BARTENDING

Algonquin College
Ottawa, ON
04-2024

ARTS

Centennial College of Applied Arts And Technology
Scarborough, ON
09-2023

High School Diploma -

ST THOMAS AQUINAS
Russell, ON
06-2022

Skills

  • Organization and Time Management
  • Flexible and Adaptable
  • Health codes compliance
  • Safe service compliance
  • Food Service
  • Payment Processing
  • Beverage Preparation
  • Clear and effective communication
  • Outstanding customer service

Certification

  • SMART SERVE
  • WHIMIS
  • FIRST AID/CPR
  • BETTER BEER
  • CANNSELL
  • OSHA

References

References available upon request.

Timeline

VIP Beer Tent Volunteer

Ottawa RBC Bluesfest
07.2024 - 07.2024

SERVER

CALYPSO WATERPARK
06.2024 - 08.2024

Server

RESTAURANT INTERNATIONAL
02.2024 - 04.2024

Deli Clerk

METRO
01.2023 - 04.2023

Deli Clerk

FOODLAND
06.2021 - 06.2022

BARTENDING

Algonquin College

ARTS

Centennial College of Applied Arts And Technology

High School Diploma -

ST THOMAS AQUINAS

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Zoe Larrivee