Zoe Larrivee
Russell,ON
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
3
3
years of professional experience
1
1
Certification
Work History
SERVER
CALYPSO WATERPARK
Limoges, Ontario
06.2024 - 08.2024
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
VIP Beer Tent Volunteer
Ottawa RBC Bluesfest
Ottawa, Ontario
07.2024 - 07.2024
- Greeted customers and provided excellent customer service.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Adhered to state regulations regarding serving alcohol responsibly.
Server
RESTAURANT INTERNATIONAL
Nepean, Ontario
02.2024 - 04.2024
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Cleaned tables and chairs to prepare dining area for next customers.
Deli Clerk
METRO
SCARBOROUGH, Ontario
01.2023 - 04.2023
- Prepared all food orders according to customer specifications.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
Deli Clerk
FOODLAND
RUSSELL, ON
06.2021 - 06.2022
- Prepared all food orders according to customer specifications.
- Adhered to health and safety standards while preparing food.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Sliced meats and cheeses and weighed deli items for customers.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
Education
BARTENDING
Algonquin College
Ottawa, ON04-2024
ARTS
Centennial College of Applied Arts And Technology
Scarborough, ON09-2023
High School Diploma -
ST THOMAS AQUINAS
Russell, ON06-2022
Skills
- Organization and Time Management
- Flexible and Adaptable
- Health codes compliance
- Safe service compliance
- Food Service
- Payment Processing
- Beverage Preparation
- Clear and effective communication
- Outstanding customer service
Certification
- SMART SERVE
- WHIMIS
- FIRST AID/CPR
- BETTER BEER
- CANNSELL
- OSHA
References
References available upon request.
Timeline
VIP Beer Tent Volunteer
Ottawa RBC Bluesfest
07.2024 - 07.2024
SERVER
CALYPSO WATERPARK
06.2024 - 08.2024
Server
RESTAURANT INTERNATIONAL
02.2024 - 04.2024
Deli Clerk
METRO
01.2023 - 04.2023
Deli Clerk
FOODLAND
06.2021 - 06.2022
- SMART SERVE
- WHIMIS
- FIRST AID/CPR
- BETTER BEER
- CANNSELL
- OSHA
BARTENDING
Algonquin College
ARTS
Centennial College of Applied Arts And Technology
High School Diploma -
ST THOMAS AQUINAS
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