Zoe Jessome
309 Great Lakes Blvd, Oakville,Ontario
Summary
Detail-oriented administrative team member well-versed in assisting with financial operations, managing records and coordinating paperwork. Proven multitasker and problem solver adept at remaining calm and professional in busy, high-pressure environments. Efficient Cash Office Associate offering resourcefulness, computer proficiency and financial systems knowledge. Works quickly, accurately, and efficiently to update systems, check shipments and verify invoice totals. Highly organized and methodical with a disciplined approach and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Cash Office and Head Cash
Lowe's Canada - Home Improvement
06.2020 - Current
- Improved accuracy of customer transaction records matching deposits with solid administration and attention to detail by following process diligently
- Balanced daily store sales and transactions by tracking daily overages and shortages and applying attention to detail when reconciling reports
- Reduced instances of customer complaints by leading the team in actively providing exceptional customer service protocols
- Improved team performance by applying solid supervisory processes when directing, delegating, evaluating, training, and coaching employees
Summer Camps and PA Day Hockey Program Instructor
Centre Ice Training Academy
10.2018 - 09.2019
- Developed individual hockey skills for young skaters through best practice instruction while leveraging personal hockey and skating experience in on-ice practice
- Alleviated parent’s requests for updates on child’s learning and development progress addressed through effective communication during after-ice session discussions
- Positive relationships with skaters, staff, and families developed and maintained at a high level through leadership of diverse activities that entertained skaters and promoted core values
Education
Bachelor of Public Health - Co-Op Program -
Brock University
St. Catharines, ON04.2026
High School Diploma -
Secondary School: St Thomas Aquinas High School
Oakville, Ontario06.2022
Skills
- Interpersonal Communication
- First Aid/CPR
- Supervision and Leadership
- MS Office
- Google Suites
- Attention to Detail
- Time Management
- Dependable and Responsible
- Decision-Making
- Organizational Skills
- Calm Under Pressure
- Friendly, Positive Attitude
General Interest
- Midget A Hockey Player for team play and leadership
- Irish dancer for social and fitness benefits
- Fitness Training to maintain ability to participate in athletic interests
Volunteer Experience
- Youth trainer for the Centre Ice Training Academy in Burlington, Ontario from 2017 to 2018.
- Acted as the Instructor for the Learning to Skate Programs for 4 to 10-year-olds.
- Instructed and coached youth skaters to facilitate them learning new skills owing the process of the Power Skating and Defense Clinics program for ages 6-16.
Timeline
Cash Office and Head Cash
Lowe's Canada - Home Improvement
06.2020 - Current
Summer Camps and PA Day Hockey Program Instructor
Centre Ice Training Academy
10.2018 - 09.2019
Bachelor of Public Health - Co-Op Program -
Brock University
High School Diploma -
Secondary School: St Thomas Aquinas High School
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