Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Violeta Reyes

Regina,SK

Summary

Passionate, driven individual with 8 years of experience Food Service industry. Interested in acquiring employment in a positive workplace in order to provide exceptional customer service while developing a career. Proficient in time-management, completing all given objectives in a fast-paced environment, and resolving any conflicts with professionalism. Adaptable to working independently or collaboratively with new aspects or changes while having an open-mind, and attentive attitude.

Overview

10
10
years of professional experience

Work History

Cash Manager, Office

Earls Kitchen + Bar
07.2023 - Current
  • Performed all cash handling duties, including accurate cash drawers
  • Maintained and updated already created filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Reconciled daily cash transactions and investigated any issues arisen with cash drawer.
  • Distribution of all staff tips daily, vendor payments, bill payments
  • Ensuring all cash, receipts, and books were balanced by end of each shift
  • Use of spreadsheets to track all store accounts receivable and accounts payable

Bartender/Bar Manager

Earls Kitchen + Bar
07.2020 - Current
  • Knowledge and memorization of all cocktails, wines and beer sold, with over 100+ drink recipes
  • Bill time average is 60 seconds or less
  • Train ALL front and back of house staff, twice yearly, for new menu products
  • Place, receive and reconcile all orders for the bar ($100-$17,000)
  • Independently curate all beverages for restaurant and lounge including bar top, daily
  • Managed staff of 20+ bartenders and bar backs
  • Curated comprehensive prepping program for current and new staff that resulted in 14% decrease in waste
  • Analyze financial and inventory data weekly to identify trends, potential risks, and areas for improvement Developed policies and procedures to improve efficiency and reduce costs and wait times
  • Created and implemented a tracking system that improved accuracy and transparency in inventory reporting
  • Served high customer volumes during special events, nights, and weekends.
  • Curated prep charts, bill times and inventory reports once a week ensuring organization of bar inventory and storage procedures followed to keep stock optimal and meet customer needs.

Senior Key Holder

Charmed Aroma Inc
11.2020 - 08.2021
  • In addition to Sales Associate responsibilities, to support the Management team by adhering to company standards
  • To ensure a safe, positive environment whilst a drive for profitable sales
  • With absence of Management, to oversee all store operations including customer service and supervision of all sales and team
  • Responsible for opening/closing procedures, including end of day paperwork, employee sale reports and cash management
  • Assisting customers with any concerns regarding merchandise, sales and pricing by maintaining a vast knowledge on products
  • Process weekly shipments, organize and distribute in store
  • Ensuring all products and sales are accurate and presentable
  • Accurately acquired customer information and processed payments using POS system.

Food Server

Smitty's Restaurant and Lounge Normanview
03.2015 - 12.2020
  • Adhere to all standards and procedures
  • Memorized all regular and special menus
  • Responsibility of opening and closing the restaurant
  • Performed food preparations such as soups, salads, fruit cups and food decor
  • Completed side work whilst serving (stocking, cleaning, refill drinks and condiments) Submitted, processed and completed payments using Point of Sale System
  • Brought forth a positive team-oriented spirit and a willingness to please customers
  • The ability to multitask effectively and prioritize tasks
  • Remain calm and professional whilst dealing with any conflicts.

Time Keeper

WCP CUP
04.2015 - 03.2017
  • In control of the time and score board, controlling for multiple games occuring at once
  • Being attentive to the game for score changes, penalties, etc.

Volunteer

Regina Food Bank
01.2014 - 01.2014
  • Sorting and categorizing donations Collecting items for packages to be made

Education

High School Diploma -

C O'Neill High School
Archbishop, Regina, Saskatchewan
06.2017

Skills

  • Leadership
  • Adaptability
  • Interpersonal Communication
  • Critical Thinking
  • Detail Oriented
  • Punctual and Dependable
  • Microsoft Office
  • Training Initiatives
  • Financial analysis and reporting

References

 

  • Qafia Siasang from Smitty's Restaurant and Lounge

(306) 450-2033


  • Kim Van Dorpe from Smitty's Restaurant and Lounge

(306) 201-9849


  • Makayla Wickstrom from Earls Kitchen + Bar makayla.wickstrom@earls.ca

(306) 536-6144, 

Timeline

Cash Manager, Office

Earls Kitchen + Bar
07.2023 - Current

Senior Key Holder

Charmed Aroma Inc
11.2020 - 08.2021

Bartender/Bar Manager

Earls Kitchen + Bar
07.2020 - Current

Time Keeper

WCP CUP
04.2015 - 03.2017

Food Server

Smitty's Restaurant and Lounge Normanview
03.2015 - 12.2020

Volunteer

Regina Food Bank
01.2014 - 01.2014

High School Diploma -

C O'Neill High School

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Violeta Reyes