Summary
Overview
Work History
Education
Skills
Certification
Timeline
background-images

Zixiang Zhou

Hamilton,ON

Summary

Motivated and reliable university student with customer service experience. Seeking a server position to contribute strong communication skills, teamwork, and a positive attitude in a fast-paced restaurant environment.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Marketing Associate

Easy Group Inc.
08.2024 - 08.2025
  • Assisted in organizing marketing events and outreach programs for international students.
  • Created reports and presentations using Excel and PowerPoint to support event strategy.
  • Facilitated communication between stakeholders to ensure smooth event execution.

Snowboard Instructor

T-X Sports Club
12.2024 - 04.2025
  • Created customized training programs for beginning riders focused on honing specific techniques relevant to their goals.
  • Communicated instructions clearly and adjusted teaching methods to customer needs
  • Maintained patience and positive attitude in fast-paced outdoor environment

Front Desk & Customer Service Coordinator

Aplus Sports Center
08.2024 - 12.2024
  • Assisted customers with check-ins, inquiries, and service requests, ensuring a positive experience.
  • Managed customer records and scheduled appointments using internal booking software.
  • Used Microsoft Excel for data tracking and financial record-keeping.
  • Coordinated with staff via digital collaboration tools to improve workflow and efficiency.

Education

Electrical Engineering COOP

McMaster University
06-2028

Skills

  • Customer service & communication
  • Cash handling & order taking
  • Time management & multitasking
  • Team collaboration under pressure

Certification

  • Standard First Aid & CPR/AED Level C (BL) – Canadian Red Cross (Valid until Aug 2027)
  • Food Handler Certificate – Canadian Institute of Food Safety (Valid until Jan 2029)
  • Smart Serve Certificate – Smart Serve Ontario (Valid until Aug 2029)

Timeline

Snowboard Instructor

T-X Sports Club
12.2024 - 04.2025

Marketing Associate

Easy Group Inc.
08.2024 - 08.2025

Front Desk & Customer Service Coordinator

Aplus Sports Center
08.2024 - 12.2024

Electrical Engineering COOP

McMaster University

Similar Profiles

CREATE PROFILE
Zixiang Zhou