Zira Nikki Nibalvos
Toronto
Summary
Versatile and friendly with a pleasant speaking voice and professional demeanor. Adept at multi-line phones and scheduling software
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
6
6
years of professional experience
Work History
Dental Receptionist
Wilson Dental Clinic
12.2021 - Current
- Answering and manage income calls
- Collecting payments from the patients
- Scheduling scaling and dental appointments for patients
- Handling telephone calls and in person request for assistance
- Sanitizing equipment, cleaned treatment rooms restocked supplies after each patients to maintain cleanliness and prepare for the next patient
- Assisted dentist during the procedure and examination
Medical Receptionist
Women's College Hospital
04.2021 - 10.2021
- Scheduling appointments for patients
- Answering multi phone calls and Emails
- Collecting payments from the patients
- Prepared new patients files
Administrative Officer
Empire one
Toronto
05.2019 - 04.2021
- Managed office operations and maintained efficient administrative workflows.
- Coordinated communication between departments to streamline project execution.
- Oversaw scheduling and organized meetings for executive leadership team.
Education
Medical Oce Administration Diploma -
Medix College
03.2021
Skills
- Patient scheduling
- Treatment room setup
- Insurance Verification
- Good work ethic
- People skills
- Planning and organizing patient file
- Sorting and sending emails
- Answering and routing phone calls
- Microsoft Office
- Appointment scheduling
- Data entry
- Office administration
- Customer service
- Time management
- Attention to detail
- Multitasking ability
- Prioritization
- Filing and data archiving
Languages
English
Timeline
Dental Receptionist
Wilson Dental Clinic
12.2021 - Current
Medical Receptionist
Women's College Hospital
04.2021 - 10.2021
Administrative Officer
Empire one
05.2019 - 04.2021
Medical Oce Administration Diploma -
Medix College