Zienab Osman
Calgary,AB
Summary
Skilled Pharmacy Assistant brings 3 years of customer service experience. Dedicated to maintaining smooth operations and helping customers with individual medication needs. Highly responsible in dealing with controlled substances and kind with customers of backgrounds. Looking to obtain a full- time job to develop leadership skills, gain more work experience, and become a valuable member of your team.
Overview
4
4
years of professional experience
Work History
Pharmacy Assistant
Future Drug Mart
03.2024 - Current
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
Cashier
Al Barakah Supermarket
06.2021 - 10.2021
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Library Assistant
Alwan Library
12.2020 - 03.2021
- Handled check-in and check-out process of library books.
- Organized library shelves, material, equipment in a clear, alphabetical order.
Sales Associate
VIP Fashions
02.2020 - 10.2020
- Trained and developed new hires in company process.
- Engaged with customers to effectively build lasting relationships.
Leader and Coordinator
Youth Club
09.2021 - 06.2023
- Fundraised donations for Syria and Turkey after the earthquake.
- Organized bake-sales and potlucks.
Volunteer
Red Cross
01.2021 - 05.2021
- Helped people with disabilities get tasks done.
- Gave out donations around town.
Volunteer
Girl Scouts
01.2020 - 04.2021
- Organized fundraising events.
Education
Certificate - Pharmacy Assistant
SAIT- SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY
Calgary, AB03.2024
Skills
- Collaborate with group, and work effectively in team environments
- Able to work alone without supervision
- Fast learner and good at multitasking
- Getting work done without delay
- Speak fluent English and Arabic
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Pharmacy Assistant
Future Drug Mart
03.2024 - Current
Leader and Coordinator
Youth Club
09.2021 - 06.2023
Cashier
Al Barakah Supermarket
06.2021 - 10.2021
Volunteer
Red Cross
01.2021 - 05.2021
Library Assistant
Alwan Library
12.2020 - 03.2021
Sales Associate
VIP Fashions
02.2020 - 10.2020
Volunteer
Girl Scouts
01.2020 - 04.2021
Certificate - Pharmacy Assistant
SAIT- SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY
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