Zia Crispo
Guelph,ON
Summary
Proven track record of enhancing customer satisfaction and streamlining operations, as demonstrated during my tenure at Instacart. Leveraged strong work ethic and problem-solving skills to expedite urgent deliveries, achieving critical deadlines. Skilled in working independently, with a keen attention to detail, I consistently exceed employer expectations without compromising quality.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Delivery Courier
Instacart
09.2019 - Current
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
- Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
Family Manager
Family Members
09.2012 - Current
- Managed finances effectively with budgeting and expense tracking to achieve financial goals.
- Established routines within the household that promoted consistency in daily living while allowing flexibility when needed.
- Maintained a clean and organized household for improved efficiency and stress reduction.
- Coordinated daily activities, ensuring punctual attendance at school, appointments, and extracurricular activities.
Cleaner
Self-employeed
06.2007 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Education
Diploma -
Englehart High School
Englehart, ON09.2007
Skills
- Working Independently
- Valid Driver's License
- Attention to Detail
- Time Management
- Problem-Solving
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
Languages
English
Full Professional
Certification
- First Aid and CPR
- Smart Serve
- Valid Class G license
Timeline
Delivery Courier
Instacart
09.2019 - Current
Family Manager
Family Members
09.2012 - Current
Cleaner
Self-employeed
06.2007 - Current
Diploma -
Englehart High School
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