Zhexuan Zhao
310-6688 Pearson Way, Richmond,BC
Overview
1
1
year of professional experience
Work History
Personal Shopping Assistant
Holt Renfrew
Vancouver, China
03.2023 - 07.2023
- Prepared customer orders, including selecting, packing, and labeling merchandise for shipment or delivery.
- Assisted customers in choosing items from the store inventory according to their preferences and budget.
- Provided product knowledge and fashion advice to customers.
Customer Service Representative
UniUni Express Inc.
Burnaby, BC
03.2023 - 04.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Volunteer, Customer Service Associate
Central Walk Tsawwassen Mills Inc.
Vancouver, BC
08.2022 - 08.2022
- Offered support and assistance to customers.
- Helped with prep, set up, and breakdown of large-scale events, such as Investment fair of Tsawwassen Mills.
Education
Bachelor of Arts - Economics
The University of British Columbia
Vancouver, BCMaster of Commerce - Finance
The University of Sydney Business School
Sydney, AustraliaSkills
- Professional Skills: Service industry experience, Communication Skills
- Language Skills: Native in Chinese, Fluent in English, Basic in Japanese and Cantonese
- Personal Skills: Friendly and outgoing, Flexible Schedule, Adaptability and Dependability
- Hobbies: Skiing, Traveling
Timeline
Personal Shopping Assistant
Holt Renfrew
03.2023 - 07.2023
Customer Service Representative
UniUni Express Inc.
03.2023 - 04.2023
Volunteer, Customer Service Associate
Central Walk Tsawwassen Mills Inc.
08.2022 - 08.2022
Bachelor of Arts - Economics
The University of British Columbia
Master of Commerce - Finance
The University of Sydney Business School