Overview
Work History
Education
Skills
Timeline
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Zhexuan Zhao

310-6688 Pearson Way, Richmond,BC

Overview

1
1
year of professional experience

Work History

Personal Shopping Assistant

Holt Renfrew
Vancouver, China
03.2023 - 07.2023
  • Prepared customer orders, including selecting, packing, and labeling merchandise for shipment or delivery.
  • Assisted customers in choosing items from the store inventory according to their preferences and budget.
  • Provided product knowledge and fashion advice to customers.

Customer Service Representative

UniUni Express Inc.
Burnaby, BC
03.2023 - 04.2023
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Volunteer, Customer Service Associate

Central Walk Tsawwassen Mills Inc.
Vancouver, BC
08.2022 - 08.2022
  • Offered support and assistance to customers.
  • Helped with prep, set up, and breakdown of large-scale events, such as Investment fair of Tsawwassen Mills.

Education

Bachelor of Arts - Economics

The University of British Columbia
Vancouver, BC

Master of Commerce - Finance

The University of Sydney Business School
Sydney, Australia

Skills

  • Professional Skills: Service industry experience, Communication Skills
  • Language Skills: Native in Chinese, Fluent in English, Basic in Japanese and Cantonese
  • Personal Skills: Friendly and outgoing, Flexible Schedule, Adaptability and Dependability
  • Hobbies: Skiing, Traveling

Timeline

Personal Shopping Assistant

Holt Renfrew
03.2023 - 07.2023

Customer Service Representative

UniUni Express Inc.
03.2023 - 04.2023

Volunteer, Customer Service Associate

Central Walk Tsawwassen Mills Inc.
08.2022 - 08.2022

Bachelor of Arts - Economics

The University of British Columbia

Master of Commerce - Finance

The University of Sydney Business School

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Zhexuan Zhao