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Resourceful Personal Shopping Assistant known for high productivity and efficient task completion. Specialize in wardrobe analysis, style consultation, and personalized shopping experiences. Excel in time management, client communication, and trend forecasting. Thrive using empathy, patience, and listening skills to meet client needs and preferences.

Versatile team member offering over 5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

I'm a fashion design graduate with a real love for styling, building relationships, and working in luxury fashion. Over the past two years, I’ve worked in the Personal Shopping team at Selfridges, and before that, at Soho House. Both roles gave me great experience in engaging with clients and building strong, lasting relationships. Whether I was styling high-net-worth clients or creating memorable experiences for members, I learned how to really understand people and offer a personal, genuine level of service.
I love getting to know my clients, keeping them excited about new pieces and collections, and helping them find looks that make them feel confident and stylish. I thrive in busy, high-end environments and always bring a friendly, organised, and detail-focused approach.
I’ve always had a passion for beautiful fabrics, elevated design, and statement pieces, which is why Ralph Lauren really resonates with me. The brand’s timeless and individual style is something I would be proud to represent.
What excites me most is the chance to build on the relationships I already have, while also bringing in new clients. I see real potential to grow the Ralph Lauren client base by connecting with people in my existing network and by meeting new clients who I know would love the brand. I truly enjoy connecting with people, understanding their style, and helping them express themselves through fashion.
I’m excited to bring my experience, passion, and energy to a brand that celebrates individuality, elegance, and outstanding client service.

Zhexuan Zhao

Overview

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Personal Shopping Assistant

Customer Service Representative

Volunteer, Customer Service Associate

Education

Bachelor of Arts - Economics

Master of Commerce - Finance

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Personal Shopping Assistant

Customer Service Representative

Volunteer, Customer Service Associate

Bachelor of Arts - Economics

Master of Commerce - Finance

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