Zhanna Blyshchyk
Sacramento
Summary
Customer Service Representative with 2 years of experience at Bonney Plumbing. Skilled in active listening and managing high-stress situations while delivering prompt service and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Bonney Plumbing
03.2023 - Current
- Responded to customer requests for services and company information.
- Managed high-stress situations effectively and maintained professionalism.
- Developed rapport with customers through active listening skills
- Made sure necessary follow ups or updates were made with a customer.
- Delivered prompt service to prioritize customer needs.
Current pay rate: $22/hour
Education
Center High School
3111 Center Court Ln, Antelope05.2021
Skills
- Customer service
- Active listening
- Problem resolution
- Follow-up skills
- Appointment scheduling
- Task concentrated
- Critical thinking
- Call center experience
Languages
Ukrainian
Full Professional
Russian
Professional Working
Timeline
Customer Service Representative
Bonney Plumbing
03.2023 - Current
Center High School
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