Moe Saleh

Car Dealer

Top Gear

05.2011 - 03.2014

Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Met customers on lot and in showroom to discuss available vehicles and options.
Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Negotiated purchase prices and explained sales, warranty, and optional products.
Prepared purchased vehicles and completed final delivery checks.
Responded to customer enquiries via telephone and email.
Completed registration paperwork and sales documentation.
Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Answered telephone and email inquiries from potential customers.
Developed successful sales strategies to maximize customer satisfaction and profit.
Developed strong rapport with customers and created positive impression of business.
Engaged in friendly conversation with customer to better uncover individual needs.
Prioritized helping customers over completing other routine tasks in store.
Used in-store system to locate inventory and place special orders for customers.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Created inviting environment for customers by maintaining store organization and cleanliness.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Monitored customers for signs of security concerns and escalated issues to management.
Managed efficient cash register operations.
Recommended complementary purchases to customers, increasing revenue.
Performed cash, card, and check transactions to complete customer purchases.
Wrapped, boxed and weighed bakery department products.
Provided exceptional services and pleasant shopping experiences to retail customers.
Listened to customer needs and desires to identify and recommend optimal products.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Built customer loyalty and retention by delivering excellent shopping experiences.