Zenaida Bayudan
Fort Frances,Kuwait
Summary
Accomplished growth-focused professional with 9 years of dynamic sales experience across multiple brands. Equipped a steadfast commitment to customer service excellence to enhance customer experience. Possess superb abilities to develop and maintain a high level of product knowledge to persuasively promote them to existing and potential customers.
Overview
15
15
years of professional experience
Work History
Sales Associate
Canadian Tire
Fort Frances, ON
09.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Monitored customers for signs of security concerns and escalated issues to management.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Chalhoub Group (Carolina Herrera)
Al Rai Farwaniya, Kuwait
08.2016 - 08.2023
- Greet and welcome customers in the store
- Identifying their needs by asking right questions
- Applying different sales strategy in order to reach personal target and store target
- Creating a visual merchandising according to the brand image and to give the store a fresh new look
- Following up to the customers and informing customers regarding new collections
- Building trust with the customers using product knowledge to win a repeat business
- Work collaboratively with a team to devise strategic solution to achieve and exceed monthly, quarterly and yearly goal plan.
Sales Associate
Al Mutawa Al Khatib Retail Co.
05.2014 - 07.2016
- Proactively acknowledge, greet and assist customers to their full satisfaction
- Offer customers with exemplary and timely service
- Provide accurate product information
- Served multiple customers, attend to their needs and make recommendations to generate sales
- Recommend alternative purchase choices
- Merchandise, replenish and re-stock the sales floor constantly
- Handle cash and credit card transaction accurately.
Hostess
TGI Fridays - Americana/ Kuwait Food Co.S.A.K
Al Rai Farwaniya, Kuwait
07.2009 - 04.2014
- Greet and escort guest to their preferred table
- Provide food menu and explain in-house specials and promotions
- Answer telephone calls and arrange advance schedules and guest bookings
- Inspect and maintain the dining facilities
- Assist servers in table arrangements for party reservations.
Education
Secondary -
New Era High School
Quezon City, Philippines04.2005
Skills
- Teamplayer
- Goal-Driven
- Self-motivated and Flexible
- Determination and Persistence
Languages
English
Native or Bilingual
Timeline
Sales Associate
Canadian Tire
09.2023 - Current
Sales Associate
Chalhoub Group (Carolina Herrera)
08.2016 - 08.2023
Sales Associate
Al Mutawa Al Khatib Retail Co.
05.2014 - 07.2016
Hostess
TGI Fridays - Americana/ Kuwait Food Co.S.A.K
07.2009 - 04.2014
Secondary -
New Era High School