Zenaida Bayudan
Fort Frances,Kuwait
Summary
Accomplished growth-focused professional with 9 years of dynamic sales experience across multiple brands. Equipped a steadfast commitment to customer service excellence to enhance customer experience. Possess superb abilities to develop and maintain a high level of product knowledge to persuasively promote them to existing and potential customers.
Overview
15
15
years of professional experience
Work History
Sales Associate
Canadian Tire
09.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Monitored customers for signs of security concerns and escalated issues to management.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Chalhoub Group (Carolina Herrera)
08.2016 - 08.2023
- Greet and welcome customers in the store
- Identifying their needs by asking right questions
- Applying different sales strategy in order to reach personal target and store target
- Creating a visual merchandising according to the brand image and to give the store a fresh new look
- Following up to the customers and informing customers regarding new collections
- Building trust with the customers using product knowledge to win a repeat business
- Work collaboratively with a team to devise strategic solution to achieve and exceed monthly, quarterly and yearly goal plan.
Sales Associate
Al Mutawa Al Khatib Retail Co.
05.2014 - 07.2016
- Proactively acknowledge, greet and assist customers to their full satisfaction
- Offer customers with exemplary and timely service
- Provide accurate product information
- Served multiple customers, attend to their needs and make recommendations to generate sales
- Recommend alternative purchase choices
- Merchandise, replenish and re-stock the sales floor constantly
- Handle cash and credit card transaction accurately.
Hostess
TGI Fridays - Americana/ Kuwait Food Co.S.A.K
07.2009 - 04.2014
- Greet and escort guest to their preferred table
- Provide food menu and explain in-house specials and promotions
- Answer telephone calls and arrange advance schedules and guest bookings
- Inspect and maintain the dining facilities
- Assist servers in table arrangements for party reservations.
Education
Secondary -
New Era High School
Quezon City, Philippines04.2005
Skills
- Teamplayer
- Goal-Driven
- Self-motivated and Flexible
- Determination and Persistence
Languages
English
Native or Bilingual
Timeline
Sales Associate
Canadian Tire
09.2023 - Current
Sales Associate
Chalhoub Group (Carolina Herrera)
08.2016 - 08.2023
Sales Associate
Al Mutawa Al Khatib Retail Co.
05.2014 - 07.2016
Hostess
TGI Fridays - Americana/ Kuwait Food Co.S.A.K
07.2009 - 04.2014
Secondary -
New Era High School
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