Anand Amirtharaj
Vancouver,BC
Summary
Knowledgeable and experienced Facilities Coordinator familiar with different building systems and overall operations. Skilled in coordinating internal teams and resources as well as outside vendor support for complex services and repairs. Dedicated to keeping operations seamless for staff and visitors.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Under Armour
British Columbia, Canada
10.2023 - Current
- Provided exceptional customer service by actively engaging with clients, understanding their needs, and offering personalized product recommendations
- Demonstrated expertise in product knowledge, assisting customers in finding specific products with the right size, colour, and materials
- Excelled in cashier duties, ensuring accurate and efficient transactions while maintaining a friendly and positive demeanour at the checkout.
Restaurant Manager
Famous Dosa
British Columbia, Canada
01.2023 - 12.2023
- Devised and executed a streamlined operational process that led to a notable 5-10 minute reduction in wait times for customers, significantly enhancing their overall dining experience in this fast-paced environment
- Successfully recruited and trained a highly motivated team through regular training sessions, resulting in elevated service levels and increased customer satisfaction at the restaurant
- Demonstrated effective leadership and management skills to drive operational improvements and ensure the smooth functioning of the restaurant
- Implemented a vendor management system at Famous Dosa, optimizing supply chain efficiency by negotiating favourable terms with suppliers, resulting in a 10% reduction in ingredient costs while maintaining product quality and ensuring timely delivery of goods.
Sales Associate
Astoria Hotel
British Columbia, Canada
01.2022 - 12.2022
- Enhanced customer satisfaction by promoting a diverse range of liquor based on individual preferences, leading to a 15% increase in sales
- Maintained efficient inventory management, ensuring adequate stock levels of products throughout the day to prevent shortages and maintain customer satisfaction through agile store support
- Demonstrated strong attention to detail and organizational skills in managing inventory and bar operations at Astoria Hotel, resulting in smooth and positive customer experiences.
Project Coordinator
Divine Light Architects
Tamil Nadu, India
11.2020 - 12.2021
- Successfully collaborated with architects to deliver exceptional furniture and interior design, securing a lucrative project contract worth 3 crore
- Demonstrated excellent project management skills by meeting all deadlines and delivering each stage of a hospital interior renovation project on time, resulting in incentives
- Ensured efficient expense management by maintaining detailed records in Excel, facilitating a smooth process for the accounts team
- Exhibited strong communication skills and coordination abilities in working cross-functionally with various teams during project coordination at Divine Light Architects
- As a dedicated Project Coordinator, I played a pivotal role in enhancing overall project efficiency, meeting critical milestones, and managing expenses effectively, contributing to the organization's success.
Operations and Facilities Executive
IKP Knowledge Park
Tamil Nadu, India
11.2017 - 05.2020
- Maintained a 90% resolution rate for customer issues and feedback within 24 hours, handling 20 tickets daily, boosting customer satisfaction and retention
- Achieved a 20% cost reduction through effective procurement of diverse equipment and services, optimizing operations, and fostering key vendor relationships
- Proactively monitored and maintained records for all building systems like HVAC, UPS Systems, Generators, Security, Housekeeping, and Internet, conducting regular checks and inspections and working collaboratively with cross-functional teams, vendors, service providers and stakeholders
- Successfully negotiated and managed vendor contracts, resulting in a 15% cost reduction for maintenance services without compromising quality
- Oversaw a comprehensive building renovation project, ensuring timely completion and adherence to budget constraints, resulting in a 20% increase in tenant satisfaction and a boost in property value.
Education
Post Degree Diploma - Business Administration
Langara College
07.2023
Bachelor's of Engineering - Civil Engineering
Anna University
04.2017
Skills
- Self starter
- Fast learner
- Problem-solving
- Innovative
- Communication
- Time management
- Collaborative
- TeamPlayer
- Vendor Management
- Detail-oriented
- Project management
- Customer Service
- Entrepreneurial Mindset
- AutoCAD
- Smartsheet
- Microsoft Office (MS word, PowerPoint, MS Excel)
- Google Suite
- Inventory procurement
- Team direction
- Space Planning
- Building Maintenance
- Blueprint Reading
- Operational efficiency and safety
- Service planning and scheduling
- Equipment installations and maintenance
- Operations Oversight
- Attention to Detail
- Problem-Solving
Certification
- Serve it right - BC Canada
- Social marketing certification
- Fundamentals of waterfall project management
- Cyber security from Brain station
Projectsawards
i-Guide Mentors Award, Langara College, 03/01/23, This award was presented to me for a significant contribution of 1 year to the Langara College community for mentoring my fellow junior students to make a smooth transition into school and life in Canada.
Volunteer Experience
Langara College, Go Team Volunteer, Mentor, 02/01/22, 01/31/23, Successfully organized and led a college tour for approximately 100 new students, providing them with detailed information about campus buildings and features, leading to a smoother transition into their new school life., Mentored a diverse group of international students, offering guidance and support to help them adapt to college and Canadian life, resulting in positive outcomes and recognition for the contributions made.
Timeline
Sales Associate
Under Armour
10.2023 - Current
Restaurant Manager
Famous Dosa
01.2023 - 12.2023
Sales Associate
Astoria Hotel
01.2022 - 12.2022
Project Coordinator
Divine Light Architects
11.2020 - 12.2021
Operations and Facilities Executive
IKP Knowledge Park
11.2017 - 05.2020
Post Degree Diploma - Business Administration
Langara College
Bachelor's of Engineering - Civil Engineering
Anna University
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