Highly motivated and detail-oriented Biology student at Concordia University with experience in administrative and customer service roles. Recognized for excellent interpersonal skills, organization, and adaptability in fast-paced environments. Eager to contribute to a dynamic team in a part-time or full-time role.
Welcomed and assisted customers in a fast-paced retail environment.
Maintained floor inventory and ensured high standards for cleanliness and organization.
Collaborated with coworkers to improve store efficiency and customer satisfaction.
Helped customers select items that suited their individual style preferences.
Managed returns, exchanges, and refunds according to store policy.
Answered multi-line phone system, routed calls, and greeted visitors professionally.
Scheduled appointments and supported the clinic calendar with timely updates.
Maintained confidentiality of sensitive patient information and adhered to privacy policies.
Ensured accurate record-keeping with diligent data entry and database management.
Delivered excellent customer service by addressing concerns and supporting patient needs.