Zeina Abou Al Ardat
Kelowna,BC
Overview
6
6
years of professional experience
Work History
Formulator
Natures Formulae Health Products Ltd.
12.2023 - Current
- Developed innovative formulations with a focus on sustainability and eco-friendly materials.
- Reversed engineer "inspiration samples" to achieve comparable user experience while maintaining a unique and innovative formula.
- Maintained detailed records of all formulations developed for future reference or modification as needed over time.
- Enhanced product stability by identifying potential issues through rigorous experimentation and troubleshooting.
- Communicated formulation development progress with both internal and external stakeholders.
- Facilitated the scale-up process from laboratory to production on pilot batches.
- Supported QC/QA investigations of NCRs where applicable and provided corrective actions where needed.
- Improved formulation processes by researching and implementing new techniques and methodologies.
Research and Development Chemist - Co-op
APR Beauty Group Inc.
09.2022 - 12.2022
- Contributed to successful launch of several new products through collaborative efforts with cross-functional teams.
- Collaborated with marketing and sales team on product development projects.
- Developed and tested formulas to meet customer demands and industry standards.
- Coordinated and performed raw material and finished product quality control tests to comply with established standards and specifications.
- Prepared documentation for product registration and regulatory compliance.
- Developed and executed formulation plans for wide range of cosmetic products, including skin care, lotions, creams, and makeup
- Implemented changes to existing formulations to improve product performance.
- Demonstrated ability to accurately match colours and textures to customer requirements..
- Managed multiple projects simultaneously, meeting tight deadlines while maintaining high-quality work output.
Sales Associate
Homesesnse
10.2020 - 04.2022
- Assisted customers in selecting items that best fit their needs and provided accurate information on product features, pricing, and availability
- Maintained an organized and clean sales floor, stockroom, and checkout area
- Monitored inventory levels to ensure adequate supply of merchandise
- Greeted customers and responded to inquiries in a professional and timely manner
- Developed creative ways to display products to encourage customers to purchase them.
Customer Service Cashier
Giant Tiger
08.2018 - 10.2020
- Delivered exceptional customer service, responding to customer inquiries, and resolving customer issues in timely and efficient manner
- Accurately rang up customer purchases using cash register, processed payments, and provided change
- Provided customers with product information and answered questions regarding store policies and procedures
- Handled customer complaints, requests, and problems with patience, tact, and understanding
- Trained new cashiers on company policies and procedures.
Education
Graduate Certificate in Cosmetic Science -
Seneca College
Toronto, ON04.2023
Bachelor of Science (Honours) in Biochemistry -
Brock University
St. Catharines, ON04.2022
Skills
- Great interpersonal and Communication skills
- Organization and Time Management
- Problem-Solving
- Research and Development Experience
- Colour and texture matching
- Good Manufacturing Practice (GMP)
- Organized and detail-oriented
- Veterinary Health Products
- Reporting and Documentation
- Product formulation expertise
- Natural Health Products
- Cosmetics
Timeline
Formulator
Natures Formulae Health Products Ltd.
12.2023 - Current
Research and Development Chemist - Co-op
APR Beauty Group Inc.
09.2022 - 12.2022
Sales Associate
Homesesnse
10.2020 - 04.2022
Customer Service Cashier
Giant Tiger
08.2018 - 10.2020
Graduate Certificate in Cosmetic Science -
Seneca College
Bachelor of Science (Honours) in Biochemistry -
Brock University
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