Zeid Annab
Ottawa,ON
Summary
Driven and results-oriented Automotive Engineer with a solid grasp of 3D modeling software and extensive knowledge of automotive parts. Demonstrated ability to collaborate effectively on design concepts and thrive in dynamic, fast-paced environments. Committed to advancing in the mechanical engineering field and fostering team excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Parts Advisor - Shipper/Receiver
Barrhaven Ford
08.2023 - Current
- Orchestrated day-to-day parts operations, managing communication with technicians, processing retail and wholesale orders, and coordinating with suppliers to ensure a seamless flow of parts.
- Served as a primary point of contact for retail customers, addressing inquiries and providing exceptional service.
- Handled weekly stock orders for multiple in-town Ford dealerships, ensuring prompt delivery and accurate inventory allocation.
- Managed the warranty returns process, ensuring efficient handling and resolution of claims.
- Fostered strong relationships with carriers, improving communication and problem-solving capabilities.
- Provided delivery services to multiple dealerships and shops when our regular driver was unavailable, ensuring consistent support for customers.
Parts Advisor
Surgenor Hyundai
10.2022 - 04.2023
- Part ordering, receiving, inspecting for accuracy & quality, storing, dispatching, returning, reordering, tracking back orders.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- kept technicians up to date with what parts they need.
- Delivered Parts to multiple vendors around Ottawa/Gatineau Area.
Engineering Intern
Modern Aluminum systems
06.2018 - 09.2018
- Studied manufacturing processes to improve overall knowledge.
- Maintained positive work atmosphere by building relationships with co-workers, customers, clients and management.
- Reviewed proposed engineering designs for manufacturing feasibility.
Education
Bachelor of Science - Automotive Engineering
Near East University
Nicosia, Cyprus 06.2022
High School Diploma -
New English School
Amman, Jordan09.2015
Skills
- Process improvement
- Time Management
- Vehicle operations knowledge
- Dependable and Responsible
- Team collaboration
- Multi Tasking Ability
- Inventory Control
- Flexible and Adaptable
- SolidWorks/Auto CAD 3D models
- Energy management and control systems
- Fluid dynamics
- Thermodynamics
Certification
Member of the Jordan Engineers Association
Timeline
Parts Advisor - Shipper/Receiver
Barrhaven Ford
08.2023 - Current
Parts Advisor
Surgenor Hyundai
10.2022 - 04.2023
Engineering Intern
Modern Aluminum systems
06.2018 - 09.2018
Bachelor of Science - Automotive Engineering
Near East University
High School Diploma -
New English School
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