Liliana Castro
Surrey,BC
Summary
Multi-faceted Logistics Specialist with solid history of streamlining operations and trimming cost. Reliable and results-driven supply chain manager delivering stellar aptitude for organization, superb people skills and reputation for utmost integrity. Eager to increase productivity and client satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shipper and Receiver Coordinator
Lavigne Natural Skincare
05.2023 - Current
- Picked orders, scanned products, and packed boxes; approximately 30 per day
- Checked shipments against paperwork and signed documents
- Coordinated storage locations and product movements
- Collaborated with other departments on supply and quality issues
- Scheduled pickups and deliveries to maintain smooth operations
- Orchestrated routing by producing accurate shipping documentation and package labels
- Conducted counts and audits of inventories to identify and resolve discrepancies in records
- Inspected merchandise and sent damaged pieces for repair before shipment
- Received incoming shipments, compared contents against associated records, and transmitted to the proper department.
- Verified transactions, product orders, and shipping dates and entered information into databases and reports
- Take care of customer satisfaction and tracking details.
- Processed and restocked returns.
Supply Chain and Logistics Analyst
Whirlpool Corporation
07.2021 - 03.2023
- Collaborated with cross-functional teams, including sales, production, and procurement, to gather relevant data and insights for the demand forecasting process
- Administered open order reports in the system to assign products to them.
- Formulated reports to monitor purchase orders from suppliers vs. Purchase orders from formal customers
- Processed purchase orders according to internal policies, verifying factors such as on-time delivery, minimal cost sourcing, and weight compliance.
- Supervised ten production plants and warehouses and analyzed their inventory
- Gross sales of the Caribbean and Venezuela orders under USD 20M per month
- Achieving cost savings on Chinese orders with carriers totaling USD 10 thousand per quarter through the P4G initiative
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Managed clients and vendor accounts by creating invoices and purchase orders and organizing payments and deposits using SAP.
- Managed projects, tracking, and CRM tracking to document support and control workflows.
Air Freight Coordinator
Caribetrans
01.2020 - 07.2021
- Controlled customer expectations with correct shipping timelines and information about relevant regulations
- Coordinated and managed air freight shipments from origin to destination, ensuring timely and efficient delivery
- Informed customer of shipping options
- Compare freight rates and inform vendors
- Responded promptly to customer inquiries, provided shipment status updates, and ensured a high level of customer satisfaction
- Inbounds and outbound management
- Send quotes to customers, HBLs, documents, and customer invoices
- Successfully reduced air freight shipping costs by 15% through strategic negotiations with carriers.
- Scheduled air bookings for hazardous and nonhazardous materials and simple and complex cargo shipments.
Education
Post Baccalaureate - Operations and supply chain management
KPU
Surrey, BC08.2024
Master's degree - Project Management
ENEB
Castilla, Spain04.2024
Bachelor's - Business administration
APEC
Santo Domingo, Dominican Republic03.2020
Skills
- Product Packaging & Shipping coordination
- Logistics Planning /International shipping
- Forklift Operation
- Customs Compliance
- Route Planning/ Shipment Tracking
- Inventory Tracking
- Problem-Solving
- Warehousing Processes
- SAP
- Microsoft Office/ Intermediate Excel
- Project Management
- Process Improvement
Certification
Forklift Licence, 05/01/23, Present
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Timeline
Shipper and Receiver Coordinator
Lavigne Natural Skincare
05.2023 - Current
Supply Chain and Logistics Analyst
Whirlpool Corporation
07.2021 - 03.2023
Air Freight Coordinator
Caribetrans
01.2020 - 07.2021
Post Baccalaureate - Operations and supply chain management
KPU
Master's degree - Project Management
ENEB
Bachelor's - Business administration
APEC
Forklift Licence, 05/01/23, Present
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