Maintained pharmacy counter and related areas in clean, neat and organized fashion.
Greeted customers upon arrival at the pharmacy counter.
Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
Restocked shelves and prepared expired drugs for return.
Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
Processed payments from customers using cash registers and debit and credit card terminals.
Helped pharmacy staff prepare medications and fill orders.
Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
Performed administrative duties such as filing documents, faxing forms, answering phones.
Monitored stock levels of both prescription drugs and over-the-counter items.
Received and escalated telephone calls from physicians, nurses or other healthcare professionals requesting information about medications or supplies.
Processed medical insurance claims to calculate copayments.
Communicated effectively with insurance agencies to resolve prescription cost discrepancies.
Maintained inventory records by restocking shelves with pharmaceuticals.
Reviewed order information against computer database.
Met regulatory recordkeeping requirements (Follwed Alberta Pharmacy regulations) by documenting pharmacy log with information on prescriptions picked up by patients.
Prepared medication labels with item name and quantity.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Organized and maintained patient profiles in the computer system.
Quality assurance and Laboratory Documentation specialist
Champions pet foods
03.2021 - Current
Quality assurance specialist
Aliya's foods
Edmonton, Alberta
08.2020 - 02.2021
Quality assurance technician AND training coordinator
CIVEO/Red table foods
Edmonton, Alberta
10.2019 - 07.2020
Quality assurance technician
Ya Ya foods
Toronto, Ontario
02.2018 - 07.2019
Education
Project management (Graduate certificate) -
Durham college
04.2017
Pharmaceutical and Food science technology -
Durham college
04.2016
Bachelor of science (Pharmacy) -
CHARUSAT
04.2015
Skills
Strong Attention to detail
Able to multitask while maintaining accuracy
Ability to work independently as well as part of a team
Excellent problem solving and decision making skills
Strong organization and time management skills
Outstanding ability to identify problems, gather data and draw suitable conclusion
Proficient in using MS office and pharmacy related software
Passionate about learning, developing new methods
References Available
Mauli Patel
Pharamcy manager at Lewis Estate pharmacy
+1-(587)-523-5353
Lewisestatespharamcy@outlook.com
Timeline
Pharmacy Assistant
Lewis Estate Pharmacy
10.2023 - Current
Quality assurance and Laboratory Documentation specialist
Champions pet foods
03.2021 - Current
Quality assurance specialist
Aliya's foods
08.2020 - 02.2021
Quality assurance technician AND training coordinator