ZAYLEE A. WRIGHT
Chico
Summary
I'm professional and positive with expertise in delivering exceptional customer service in fast-paced and slow-paced environments. I've demonstrated the ability to maintain operational standards and enhance the team's performance, ensuring smooth operations during peak hours. I can be recognized for my quick adaptability and strong focus on maintaining a clean, organized work environment.
Overview
2
2
years of professional experience
Work History
CREWMEMBER
Raising Cane's
Chico
01.2025 - Current
- At Raising Cane's I maintain a clean and well-stocked work area after unloading the truck in the mornings.
- I keep food prepped to company standards and prepare customer orders quickly and accurately.
- My friendly service at the register and drive-thru keep customers satisfied, even during our busiest hours.
- Completed Safe Food Handler certification to ensure food safety standards were upheld.
- Developed customer service and team communication skills through daily interactions with customers and colleagues.
- Given greater responsibilities when I moved up from entry level crewmember to RI
Front Desk Receptionist
Tilly Zepeda
Chico
01.2026 - 04.2026
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Organized front desk area and managed supply inventory to ensure seamless operations.
- Ensured accurate cash handling and balanced cash drawers at shift end.
- Executed end-of-day computer functions and closed out reports for review by management.
- Reviewed entries, calculations, and billing codes for accuracy to support financial integrity.
BRAND ASSOCIATE
Old Navy
Chico
05.2024 - 12.2024
- I managed online and in-store pickup orders, assisted customers with questions, and helped process returns.
- I also kept the sales floor clean, organized, and fully stocked while maintaining a positive, helpful attitude.
- Gained company salesmanship
- Responsible for maintaining visual presentation and organization of the sales floor
- Ensured a clean, safe, and organized shopping environment
VOLUNTEER
Life Church
Chico
- Helped support children in a positive and safe environment by helping them express emotions in healthy ways and encouraging them to participate in activities, both indoors and outdoors.
- Focused on creating a welcoming space where kids felt comfortable, supported and engaged.
- Assisted with special events and programs.
- Maintained a neat and clean environment for children.
- Guided those in need to tools and resources necessary to help them.
Education
HIGH SCHOOL DIPLOMA -
Pleasant Valley High School
Chico, CA01-2024
Skills
- Friendly Customer Service
- Cash Handling
- Merchandising
- Retail
- Food Safety
- Childcare
- Team Player
- Sanitation
- Inventory Organization
- Leadership
- Multitasking
Timeline
Front Desk Receptionist
Tilly Zepeda
01.2026 - 04.2026
CREWMEMBER
Raising Cane's
01.2025 - Current
BRAND ASSOCIATE
Old Navy
05.2024 - 12.2024
VOLUNTEER
Life Church
HIGH SCHOOL DIPLOMA -
Pleasant Valley High School