Energetic and customer-focused service professional with experience as a Raising Cane's crew member. Excelling in fast-paced environments through clear communication, teamwork, and a strong work ethic. Skilled at multitasking between front counter and drive-thru operations, resolving guest concerns calmly and efficiently. Exceptional communicator and team player trained in operating cash registers and serving customers. Determined to bring these strengths to a front desk agent role in hospitality.
Work History
Crewmember
Raising Cane's Restaurants
Huntington Beach
07.2025 - 07.2025
Delivered personalized service to over 100 customers daily in a high-volume environment, ensuring satisfaction and timely order fulfillment.
Communicated clearly with coworkers to ensure smooth operations during peak hours and closings.
Defused volatile customer interactions calmly and courteously while upholding company policy
Maintained speed and accuracy while managing multiple guest interactions simultaneously, including taking orders, greeting customers, and handling food.
Regularly entrusted with closing duties, including cleaning, inventory prep, and ensuring operational readiness for the next day.
Handled cash and POS transactions with accuracy and accountability.
Maintained organized work areas (drive-thru, dining room, and kitchen) to ensure efficient operations.
Education
Orange Coast College
Costa Mesa, CA
Skills
Conflict resolution
Team collaboration
Customer engagement
Leadership qualities
Detail-Oriented
Friendly, positive attitude
Multitasking Abilities
POS and Cash handling
Professional Communication
Affiliations
Volleyball
Music (piano, singing)
Running
Languages
English
Full Professional
Vietnamese
Limited
Spanish
Limited
Accomplishments
American Red Cross Volunteer Work
Greeted visitors, answered questions, and directed guests to proper areas at blood drives and fundraisers
Worked collaboratively with staff and volunteers to ensure events ran smoothly and professionally
Varsity Volleyball Team Captain
Developed time management, conflict resolution, and leadership skills under pressure
Responsible for scheduling reffing positions weekly
Collaborated with coaches and peers on solutions to team obstacles