ZAKARIA KOBINA TAKYI
Hamilton,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, multitasking, time management abilities, collaborating with multiple teams, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bakery Worker
Oxygen Pastries
Accra, Ghana
12.2022 - 06.2023
- Organized ingredients needed for each recipe prior to baking.
- Cleaned baking equipment and utensils including mixing bowls, measuring cups, pans, trays, ovens and other tools used in the preparation of bakery items.
- Kept track of inventory levels for flour, sugar and other ingredients used in bakery items.
- Inspected finished products for quality assurance before packaging them for sale.
- Packaged freshly-baked goods into bags or boxes with pricing labels attached.
- Stocked shelves with bakery products ensuring freshness dates were up-to-date.
- Maintained a clean work environment throughout the day by sweeping floors, wiping down surfaces and disposing of waste materials properly.
- Assisted customers with their orders providing advice on different types of pastries available.
- Rotated stock regularly to prevent spoilage due to overstocking or outdating.
- Followed health codes and regulations regarding food handling procedures.
Customer Service Representative
Noble Realty Limited
Accra, Ghana
10.2019 - 04.2020
- Utilized active listening techniques to understand and address client concerns effectively, ensuring prompt and
satisfactory resolution of complaints - Collaborated with other departments to address customer needs.
- Developed and maintained positive relationships with clients, fostering trust and satisfaction.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
Associate of Science - Canadian Health Care
Mohawk College
Hamilton, ON04-2025
Bachelor of Science - Nursing
Central University
Accra07-2022
Skills
- Expiration Monitoring
- Temperature Monitoring
- Sanitation Procedures
- Food safety knowledge
- Communication abilities
- Menu Planning
- Batch production
- Quality Assurance
- Stocking and Shelving
- Product Sampling
- Supply Ordering
- Food Safety
- Product Merchandising
- Customer Needs Assessment
- Customer Service
- Menu Memorization
- Bakery display management
- Waste Reduction
- Phone Etiquette
- Packaging expertise
- Surface cleaning
- Punctual and Reliable
- Sales Transactions
- Team Collaboration
- Performance Improvement
Certification
- CPR and First Aid
- Infection Prevention and Control
- Basic Life Support
- Registered Nurse
Timeline
Bakery Worker
Oxygen Pastries
12.2022 - 06.2023
Customer Service Representative
Noble Realty Limited
10.2019 - 04.2020
Associate of Science - Canadian Health Care
Mohawk College
Bachelor of Science - Nursing
Central University
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