Dedicated, hard-working, and fast-paced student seeking a position of employment. I am an active individual and a committed team player who can be flexible in various environments. I am looking to gain experience while continuing to learn new skill sets along with seeking challenges.
Overview
3
3
years of professional experience
Work History
Automotive Detailer
Enterprise Mobility
Calgary, Alberta
07.2024 - 11.2024
Conduct thorough pre-rental inspections, checking fuel levels, fluid levels, tire pressure, tread depth, and windshield integrity; replenish fluids as needed.
Ensure safety compliance by inspecting vehicles for potential concerns; report any warning lights, damage, or safety issues and stage vehicles appropriately.
Clean, sanitize, and prepare vehicle interiors and exteriors per Complete Clean Pledge standards, including vacuuming, washing, and drying vehicles of various sizes (cars, vans, and trucks).
Perform factory reset/restore to clear prior customer data and inspect for and secure any personal items found in the vehicle, placing valuables in Lost & Found.
Demonstrated ability to work efficiently and maintain high-quality standards under pressure, adapting quickly to fluctuating demands in a dynamic, fast-paced environment.
Product Process Specialist
Northland Village Best Buy
Calgary, Canada
08.2023 - 04.2024
Gained experience in regards to handling a busy warehouse while prioritizing safety first.
Trained in inventory control, package dispatch, and daily delivery coordination.
Consistently completed Ship from Store orders (SFS) and Quick Pick Up orders (QPU).
Interacted with customers on the sales floor, answering any queries they might have had about technology.
Enhanced my ability to handle inventory effectively, execute sales floor transactions, and make sure product displays are kept up to date and well-organized by directing my attention to detail first.
Keeping the facility clean at all times along with maintaining a professional attitude at all times is key.
Sales Associate
Crossiron Mills Under Armour
Rockyview, Canada
09.2022 - 01.2023
Developed a strong foundation in retail operations and customer service through hands-on experience.
Enhanced communication skills and learned effective customer engagement techniques to build positive interactions.
Trained in time management and stress-resilience techniques, enabling consistent focus and productivity, particularly during peak holiday seasons.
Developed teamwork skills, recognizing the importance of collaboration and strong relationships with colleagues to improve workflow.
Proficient in using modern POS systems to process transactions, exchanges, refunds, and apply discounts efficiently.
Adapted well to a fast-paced, high-demand environment, meeting customer needs promptly and maintaining service quality during high-traffic periods.
Mechanic Assistant
Gbson Auto
Calgary, Canada
01.2022 - 08.2022
Maintained a clean environment of the facility at all times.
Interacted and assisted customers with various requests, complaints and concerns, promoting my skills in multi-tasking.
Up-kept inventory and ordered mandatory parts/supplies needed for the shop on a weekly basis, which strengthened discipline skills and created a set routine.
Built relations with all individuals and gained experience in regards to positive service.
Education
Undergraduate Degree - Policy Studies
Mount Royal University
Calgary, AB
High School Diploma -
Nelson Mandela High School
Calgary, AB
Skills
Proficient communication skills
Organizational skills
Time management
Problem-solving skills
Power Equipment Operation
Sales Techniques
Chemical Handling
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Customer service
Adaptability
Relationship building
Feedback provision
Commitment to learning
Inventory control
Delivery coordination
Ship from Store orders (SFS)
Quick Pick Up orders (QPU)
Attention to detail
Hospitality and accommodation
Professional attitude
Profile - Attributes
Confident to be team player and a solo worker
Positive, outgoing, and accepting individual
Inclined to expand my current knowledge by further educating myself
Driven to create an inclusive environment where all feel as if they belong
Constantly willing to give a helping hand to others to the best of my ability and valuing service