Zain Sumaidaie
Ottawa,ON
Summary
Dynamic and motivated sales associate with a strong commitment to retail excellence and customer service. I excel in creating lasting customer relationships and delivering exceptional service during both peak and slow periods. Great at working collaboratively within a team to achieve store success and skilled in POS transactions, merchandising, and maintaining store aesthetics to company standards. With experience in apparel retail, I bring a deep understanding of retail operations and customer engagement. Recognized for integrity, positivity, and proactive problem-solving.
Overview
4
4
years of professional experience
Work History
Dental Office Administrator
Kontour Dental Office
Kanata, ON
01.2022 - Current
- Scheduled dental appointments for patients using appointment software.
- Maintained patient records, scheduled appointments, and handled billing inquiries.
- Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
- Developed and maintained relationships with patients to ensure their satisfaction.
Sales Associate
Adidas
Ottawa, ON
09.2021 - 04.2023
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
STEM Camp Coordinator
STEM Canada
Ottawa, ON
06.2021 - 08.2021
- Worked creatively with other staff to develop and carry out new themes and events for camp participants.
- Engaged children in interactive activities and organized arts and crafts, sports games and field trips.
- Created and coordinated staff schedules, daily activity schedules and field trips, maintaining proper staffing levels.
Cashier
Canadian Tire
Ottawa, Ontario
03.2020 - 07.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or debit.
- Answered customer inquiries regarding store policies.
- Processed returns and exchanges of merchandise in accordance with store policies.
Education
High School Diploma -
Earl of March Secondary School
Kanata, ON06.2024
Skills
- High Quality Customer Service
- Approachable
- Friendly and Outgoing
- CPR Certified
- Reliable & Trustworthy
- Leadership experience
- Store Opening and Closing
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Dental Office Administrator
Kontour Dental Office
01.2022 - Current
Sales Associate
Adidas
09.2021 - 04.2023
STEM Camp Coordinator
STEM Canada
06.2021 - 08.2021
Cashier
Canadian Tire
03.2020 - 07.2020
High School Diploma -
Earl of March Secondary School
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