Nupur Jain

-Manage patient scheduling, ensuring optimal appointment flow and minimizing wait times.
-Handle patient inquiries, provide information on procedures, and address concerns.
-Maintain accurate patient records in compliance with HIPAA regulations and practice policies.

-Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

-Assisted dentists with treatment coordination efforts, ensuring patients received appropriate care plans tailored to their needs.

-Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies.

-Maintained electronic and paper filing systems for easy retrieval of information.

-Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

-Collaborated with facility manager to evaluate needs and optimize operational plans.

-Led successful projects from conception to completion, achieving objectives on time.

-Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.

-Oversaw day-to-day operations across several sites.

-Reported issues to higher management with great detail.

-Assisted with special events and programs.

-Maintained clean, neat, and operational facilities to serve program needs.

-Supported engaging, fun, and smooth-running events by helping with organization and planning.

-Used strong interpersonal communication skills to convey information to others.