Zahraa Patel
Oshawa ,Canada
Summary
Dependable Business Marketing student at Durham College with experience in customer service, cash handling, and fast-paced retail environments. Known for reliability, teamwork, and strong communication skills. Seeking a part-time retail position.
Overview
2
2
years of professional experience
Work History
Customer Service & Operations Assistant
Puma Energy Cairo (Gas Station)
Lusaka, Zambia
05.2025 - 08.2025
- Provided fast and friendly customer service to a high volume of customers.
- Handled cash, debit, credit, and mobile money transactions accurately.
- Assisted with stock monitoring and replenishment of station supplies.
- Maintained cleanliness and organization of the station and service areas.
- Followed safety procedures and operational guidelines at all times.
- Supported team members during peak hours to ensure smooth daily operations.
Customer Service Assistant
Printech Ltd.
Lusaka, Zambia
07.2023 - 08.2024
- Greeted and assisted walk-in customers with product inquiries and small orders.
- Maintained a clean and organized front desk and showroom area.
- Handled cash and mobile money transactions accurately.
- Assisted with restocking and arranging office supplies, and display items.
- Assisted customers with inquiries and product information effectively.
- Collaborated with team members to resolve customer issues promptly.
Education
Diploma in Business - Marketing
Durham College
Oshawa, Canada06-2026
Skills
- Customer service & sales support
- Cash handling and POS systems
- Assisting customers with product inquiries
- Teamwork and communication
- Fast-paced retail environments
- Stocking, organizing, and merchandising
- Time management and reliability
- Attention to detail
- Friendly and professional attitude
Affiliations
- Member, Durham College Marketing Club (2024–Present)
- Volunteered at the local food bank during the holiday season (2023)
- Assisted with high school fundraising event coordination (2023)
References
References available upon request.
Timeline
Customer Service & Operations Assistant
Puma Energy Cairo (Gas Station)
05.2025 - 08.2025
Customer Service Assistant
Printech Ltd.
07.2023 - 08.2024
Diploma in Business - Marketing
Durham College