Summary
Work History
Education
Skills
Languages
Timeline
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Tauseef Rana

Calgary,Canada

Summary

Operations professional with extensive background in optimizing workflows and supporting operational efficiency. Proven ability to collaborate with teams and adapt to changing needs, ensuring reliable and consistent performance. Known for strong organizational abilities and attention to detail.

Work History

Customer Service & Operations Assistant

Seasonal Contract – Amazon YYC
2023 - 2023
  • Assisted in daily operations to maintain workflow efficiency within fulfillment center.
  • Supported inventory management by accurately tracking and organizing stock levels.
  • Operated warehouse equipment, ensuring compliance with safety standards and protocols.
  • Assisted with order processing, inventory organization, and packaging.
  • Supported shift teams with stock replenishment and workflow coordination.

Administrative Support Assistant

Administrative Support Assistant - Temporary Contract
2021 - 2021
  • Assisted in daily office operations by managing schedules and organizing documents.
  • Provided support in preparing reports and presentations for team meetings.
  • Coordinated communication between departments to streamline processes and improve efficiency.
  • Maintained filing systems to ensure easy access to important information and documents.
  • Provided reception backup, handled incoming calls, and supported office scheduling.
  • Updated spreadsheets, organized documents, and assisted with internal emails.

Customer Service Associate

Calgary Co-op: Short Term Contract
2019 - 2020
  • Provided exceptional customer support through effective communication and problem-solving skills.
  • Resolved customer inquiries efficiently, ensuring high levels of satisfaction and retention.
  • Collaborated with team members to streamline service processes and enhance operational efficiency.
  • Utilized point-of-sale systems to process transactions accurately and manage inventory effectively.

Youth Program Assistant (Volunteer)

YMCA Calgary
2018 - 2019
  • Assisted in planning and implementing engaging youth programs and activities.
  • Supported outreach efforts to promote program participation among community members.
  • Coordinated logistics for events, ensuring smooth execution and participant satisfaction.
  • Facilitated communication between youth participants, families, and staff to enhance engagement.

Education

Bachelor of Science - Chemistry

University of Calgary
Calgary
06-2025

Skills

  • Customer Service & Front-Line Support
  • Scheduling & Calendar Coordination
  • Data Entry & Documentation
  • Reception / Phone & Email Handling
  • Cash Handling / POS Systems
  • Inventory & Stock Management
  • Order Processing & Packaging
  • Time Management & Multi-Tasking
  • Team Collaboration
  • Microsoft Office & Google Workspace
  • Strong Interpersonal Communication
  • Problem-Solving & Conflict De-escalation

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Limited Working
Urdu
Native or Bilingual

Timeline

Customer Service & Operations Assistant

Seasonal Contract – Amazon YYC
2023 - 2023

Administrative Support Assistant

Administrative Support Assistant - Temporary Contract
2021 - 2021

Customer Service Associate

Calgary Co-op: Short Term Contract
2019 - 2020

Youth Program Assistant (Volunteer)

YMCA Calgary
2018 - 2019

Bachelor of Science - Chemistry

University of Calgary

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Tauseef Rana