Summary
Overview
Work History
Education
Skills
Certification
Reference
Timeline
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Zahirul Haque

Toronto,ON

Summary

Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Bakery Clerk

Sobeys Urban Fresh
Toronto, Ontario, Canada, ON
02.2025 - Current
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Maintained records related to sales for store management.
  • Conducted inventory checks and restocked bakery supplies and ingredients.
  • Verified that all products were labeled with correct pricing information.

Cashier

Sobeys Urban Fresh
Toronto, Ontario, Canada, ON
10.2024 - Current
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Answered customer inquiries regarding store policies and procedures.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Resolved customer complaints professionally in accordance with company policy.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Issued receipts, refunds, credits or change due to customers.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.

Education

MBA -

International Business University
09-2026

Skills

  • Customer service
  • Problem solving
  • Team collaboration
  • Inventory management
  • Stocking and shelving
  • Promotional displays
  • Bakery equipment knowledge
  • Shrink reduction

Certification

  • SELLING ALCOHOLIC BEVERAGES RESPONSIBLY (SABR) - ONTARIO

Reference

Matthew Ghaney

Store Manager

Sobeys Urban Fresh

4166235111

Timeline

Bakery Clerk

Sobeys Urban Fresh
02.2025 - Current

Cashier

Sobeys Urban Fresh
10.2024 - Current

MBA -

International Business University
Zahirul Haque