Zahira Malik
Brampton,Ontario
Summary
Dedicated student looking for co-op in computer systems technician networking.
Overview
1
1
year of professional experience
Work History
Technical Support
Georgian@ILAC
05.2023 - Current
- Provided technical support to all projects and provided research for all developmental teams.
- Helped coordinate system set up, product enhancements and general technical support.
- Offered software-related technical support through various communications channels.
- Provided both remote and local technical support for telecommunications protocols and network infrastructure troubleshooting.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Provided technical support during software installation and configuration.
Education
Diploma - Computer Systems Technician Networking
Georgian@ILAC
Toronto, ON12.2024
Skills
- Security Protocols
- Asset Management
- Hardware Configuration
- End-User Training
- Windows 10
- Network Configuration
- Issue Troubleshooting
- TCP/IP
- Hardware Upgrades
- System Maintenance
- System Optimization
- Desktop Support
- Database Management
- ITIL Processes
Languages
English
Full Professional
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Technical Support
Georgian@ILAC
05.2023 - Current
Diploma - Computer Systems Technician Networking
Georgian@ILAC