Summary
Overview
Work History
Education
Skills
Websites
Availability
Work Availability
Timeline

Manpreet Kaur

Kingston,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in IT field . Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Technical Support

Gatestone Co & Inc.
09.2022 - 09.2023
  • Troubleshoot software and hardware components to identify and resolve issues related network malfunction or poor internet connectivity
  • Explain highly technical details to customers using simple understandable terms
  • Follow-up on customers to ensure their issues are completely resolved
  • Produce and report case notes of technical support operations to company management on each call
  • Maintain the security and integrity of company database by setting access controls.

Office administrative

BJS transport Ltd.
01.2022 - 09.2022
  • To review, evaluate and implement administrative procedures in the office
  • To establish work priorities and ensure that procedures are followed up
  • To assist in the preparation of operation budget and maintaining inventory and budgetary control.

Cashier and Team Leader

Dutchies Fresh Market
05.2020 - 11.2021
  • Customer service representative
  • Respond customer inquiries and complaints
  • Responsible for Accurate cash handling and payment processing
  • Liable for store opening and closing.

Javadeveloper(frontend and backend designing)

Infowiz
01.2019 - 05.2019
  • Requirement gathering and analyzing
  • Participating in code review and debugging meeting
  • GUI development based on java
  • Integration of GUI inputs with database connectivity for data storage
  • Continuous Interaction with project members and stakeholder
  • Develop High level and low-level Use Cases report.

Education

Big Data Solution Architecture, Relational DB - Computer Science

Conestoga College Institute of Technology And Advanced Learning, Kitchener, ON
04.2021
  • Final Grade: 8.5
  • [Covid-19 data ], cleaning and filling missing data using Python, SQL language, Representing the data using Tabular software - Capstone Project


Computer Security Application - Computer Science

Conestoga College Institute of Technology And Advanced Learning, Kitchener, ON
08.2020
  • Final Grade: 8.0
  • Completed Coursework: Malware, Authentication & Authorization, Encryption, API Security, Risk Assessment, Networking: installation of devices

Master of Computer Science -

Punjabi University
05.2018
  • Final Grade:90%
  • Internship- infowiz company, 2018

Bachelor of Computer Science -

BMJM College
05.2015

Skills

  • Java
  • Python
  • Tableau
  • Excel
  • Microsoft Office Suite
  • SQL
  • C
  • C
  • MYSQL
  • Agile
  • Data Warehousing
  • Business Needs Analysis
  • Data Modeling
  • Attention to Detail
  • Microsoft Access
  • Data Visualization and Presentations
  • Database Programming and SQL
  • Report Preparation
  • Python Programming
  • Excel Functions
  • Data Cleaning
  • Big Data Analytics
  • Technical Support
  • Customer Service
  • Call Center Operations
  • Technical issues analysis
  • Remote Support
  • Help Desk Support
  • Hardware Configuration
  • Network diagnostics
  • Information Protection
  • Security Protocols
  • Microsoft Outlook
  • Appointment Scheduling
  • Technical Troubleshooting
  • Technical Writing
  • Query Tools
  • Use Cases
  • NoSQL Databases
  • SQL Databases
  • Risk Assessment
  • Hadoop
  • Self Motivation
  • Teamwork and Collaboration
  • Relationship Building

Availability

  • Full-time
  • Part-time

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Technical Support - Gatestone Co & Inc.
09.2022 - 09.2023
Office administrative - BJS transport Ltd.
01.2022 - 09.2022
Cashier and Team Leader - Dutchies Fresh Market
05.2020 - 11.2021
Javadeveloper(frontend and backend designing) - Infowiz
01.2019 - 05.2019
Conestoga College Institute of Technology And Advanced Learning - Big Data Solution Architecture, Relational DB, Computer Science
Conestoga College Institute of Technology And Advanced Learning - Computer Security Application , Computer Science
Punjabi University - Master of Computer Science ,
BMJM College - Bachelor of Computer Science,
Manpreet Kaur