Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ZAEEMA KURJI

Surrey,BC

Summary

Dedicated administrative professional with a proven track record of efficiently managing office operations, optimizing workflows, and providing exceptional support to teams and clients. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture, and ensuring a well-organized and productive work environment. Seeking to contribute my skills and expertise to a dynamic organization's administrative needs.

Overview

6
6
years of professional experience

Work History

Operations Assistant Manager

Groupe Dynamite
05.2023 - Current
  • Monthly executed layout changes, visual presentations, and merchandising directives for the sales floor promptly
  • Successfully led sales segments to hit our daily goals while supervising a team of 5-7 Sales Associates to maximize sales and profitability, sharpening my oversight and managerial roles
  • Proactively motivated, coached, and mobilized the team in maintaining backroom organization, doing cycle counts, online orders, markdowns, and replenishment
  • These qualities of leadership enhanced smooth operation in the company
  • Own the execution of inventory and management activities, such as transfers, damages, and weekly cycle counts
  • This enhanced smooth record inspection and reduced errors
  • Managed day-to-day department operations with effective workflow coordination.
  • Consistently monitored team members' stock performance by using a UPH Tracker, anticipating changes in schedule and sales floor, as well as giving constructive feedback.

Senior Sales and Stock Associate

Groupe Dynamite
12.2018 - 05.2023
  • Answered inquiries, provided merchandise knowledge, processed purchases, and handled payments for over 100 clients every shift
  • Maintain accurate inventory counts for over 300 goods by counting stock and discovering and resolving any discrepancies promptly
  • Collaborated with the Store Manager and Co-Manager to plan and lead brand and product-related directives, including markdowns and promotional events, ensuring effective presentation and alignment with guidelines.

Product Specialist

Skechers
03.2018 - 10.2018
  • To ensure customer happiness, maintain high-level product expertise, anticipate customers' wants, and give them high-quality service while adhering to brand standards and values
  • Meticulously handled POS system transactions, including credit, cash, exchanges, returns, and refunds, to ensure seamless and accurate cash flow
  • Happily guided customers through the process of successfully finding their ideal styles
  • Maintaining stockroom organization and controlling inventory through shipping processing, sales floor replenishment, E-commerce order fulfillment, markdowns, and merchandising, maximized corporate sales and profitability.

Education

Bachelor of Arts - Communications

SIMON FRASER UNIVERSITY
08.2023

FRASER INTERNSTIONAL COLLEGE, Fraser International College
2019

Skills

  • Operation Management
  • Inventory control & management
  • Office Administration
  • Budget Management
  • Knowledge of Microsoft Office
  • Data Analysis
  • Team leadership and development
  • Analytical and troubleshooting abilities
  • Recordkeeping
  • Staff supervision
  • Employee Scheduling

Languages

English
Native or Bilingual

Timeline

Operations Assistant Manager

Groupe Dynamite
05.2023 - Current

Senior Sales and Stock Associate

Groupe Dynamite
12.2018 - 05.2023

Product Specialist

Skechers
03.2018 - 10.2018

Bachelor of Arts - Communications

SIMON FRASER UNIVERSITY

FRASER INTERNSTIONAL COLLEGE, Fraser International College

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ZAEEMA KURJI