Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Zachary Philpott

St. John's,Newfoundland And Labrador

Summary

Driven professional with a track record of enhancing guest experiences at Cineplex Entertainment through exceptional customer service and problem-solving skills. Demonstrated ability to maintain high standards of cleanliness and organization, effectively handle cash transactions, and collaborate with teams for seamless operations. Skilled in POS systems and adept in verbal communication, ensuring guest satisfaction and operational efficiency.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Cast Member

Cineplex Entertainment
12.2012 - Current
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
  • Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
  • Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
  • Resolved guest concerns in a timely manner, demonstrating commitment to excellent customer service.
  • Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
  • Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.

Education

High School Diploma -

Prince of Wales Collegiate
St. John's, NL
06.2015

No Degree -

Carpenter Millwright College
Paradise, NL
02.2022

Skills

  • Quick-learning
  • Strong teamwork
  • Sales proficiency
  • Adaptable
  • Verbal Communication
  • Guest service
  • POS proficient
  • Problem-Solving
  • Time Management

Languages

English
Native or Bilingual

Certification

  • First aid Certified - 2022/01/27 till 2025/1/26
  • Fall Protection - 2022/02/17 till 2025/02/17
  • Confined space entry - 2022/02/15 till 2025/02/15
  • Power line Hazards - 2022/02/10 till 2025/02/10

Timeline

Cast Member

Cineplex Entertainment
12.2012 - Current

High School Diploma -

Prince of Wales Collegiate

No Degree -

Carpenter Millwright College
Zachary Philpott