Zachary Philpott
St. John's,Newfoundland And Labrador
Summary
Driven professional with a track record of enhancing guest experiences at Cineplex Entertainment through exceptional customer service and problem-solving skills. Demonstrated ability to maintain high standards of cleanliness and organization, effectively handle cash transactions, and collaborate with teams for seamless operations. Skilled in POS systems and adept in verbal communication, ensuring guest satisfaction and operational efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cast Member
Cineplex Entertainment
12.2012 - Current
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
- Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
- Resolved guest concerns in a timely manner, demonstrating commitment to excellent customer service.
- Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
- Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
Education
High School Diploma -
Prince of Wales Collegiate
St. John's, NL06.2015
No Degree -
Carpenter Millwright College
Paradise, NL02.2022
Skills
- Quick-learning
- Strong teamwork
- Sales proficiency
- Adaptable
- Verbal Communication
- Guest service
- POS proficient
- Problem-Solving
- Time Management
Languages
English
Native or Bilingual
Certification
- First aid Certified - 2022/01/27 till 2025/1/26
- Fall Protection - 2022/02/17 till 2025/02/17
- Confined space entry - 2022/02/15 till 2025/02/15
- Power line Hazards - 2022/02/10 till 2025/02/10
Timeline
Cast Member
Cineplex Entertainment
12.2012 - Current
High School Diploma -
Prince of Wales Collegiate
No Degree -
Carpenter Millwright College
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