Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fahmid Ullah

Montreal,QC

Summary

Detail-oriented professional with experience in customer service roles, recognized for effective communication and problem-solving skills. Adept at collaborating with team members to ensure efficient operations and exceptional service delivery.

Overview

4
4
years of professional experience

Work History

Cast Member

Cineplex
Montreal, Quebec
09.2022 - Current
  • Assisted guests with ticket purchases and inquiries at the box office.
  • Maintained cleanliness and organization in the lobby and screening areas.
  • Provided excellent customer service during film screenings and events.
  • Operated concession stands, preparing and serving food and beverages.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Handled cash transactions accurately while following company policies.

Call Center Representative

TD Canada Trust
Montreal, Quebec
09.2025 - 01.2026
  • Assisted customers with account inquiries and transaction issues.
  • Provided information on banking products and services to clients.
  • Resolved customer complaints through effective communication and problem-solving.
  • Maintained knowledge of current promotions and policy changes at TD Canada Trust.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.

Store Clerk

IGA
Montreal, Quebec
08.2021 - 04.2022
  • Assisted customers in locating products and answering inquiries.
  • Maintained clean and organized store displays and shelves.
  • Stocked shelves with merchandise and ensured proper product labeling.
  • Enforced store policies regarding safety and sanitation practices.
  • Provided exceptional customer service to enhance shopping experience.

Education

High School Diploma -

Ecole Secondaire Saint-Henri
Montreal, QC
06-2022

DEC - Business Management

Cegep Andre-Laurendeau
LaSalle, QC

Skills

  • Customer service
  • Active listening
  • Attention to detail
  • Communication skills
  • Quick-learning
  • Performance skills
  • Language proficiency
  • Cash handling
  • Sales support
  • Time management
  • Team collaboration
  • Exceptional communication

Languages

English
Native/ Bilingual
French
Native/ Bilingual
Bengali
Limited
Spanish
Elementary

Timeline

Call Center Representative

TD Canada Trust
09.2025 - 01.2026

Cast Member

Cineplex
09.2022 - Current

Store Clerk

IGA
08.2021 - 04.2022

High School Diploma -

Ecole Secondaire Saint-Henri

DEC - Business Management

Cegep Andre-Laurendeau
Fahmid Ullah