Detail-oriented professional with experience in customer service roles, recognized for effective communication and problem-solving skills. Adept at collaborating with team members to ensure efficient operations and exceptional service delivery.
Overview
4
4
years of professional experience
Work History
Cast Member
Cineplex
Montreal, Quebec
09.2022 - Current
Assisted guests with ticket purchases and inquiries at the box office.
Maintained cleanliness and organization in the lobby and screening areas.
Provided excellent customer service during film screenings and events.
Operated concession stands, preparing and serving food and beverages.
Collaborated with team members to ensure smooth operations during peak hours.
Handled cash transactions accurately while following company policies.
Call Center Representative
TD Canada Trust
Montreal, Quebec
09.2025 - 01.2026
Assisted customers with account inquiries and transaction issues.
Provided information on banking products and services to clients.
Resolved customer complaints through effective communication and problem-solving.
Maintained knowledge of current promotions and policy changes at TD Canada Trust.
Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Store Clerk
IGA
Montreal, Quebec
08.2021 - 04.2022
Assisted customers in locating products and answering inquiries.
Maintained clean and organized store displays and shelves.
Stocked shelves with merchandise and ensured proper product labeling.
Enforced store policies regarding safety and sanitation practices.
Provided exceptional customer service to enhance shopping experience.