Sierra Buckmaster-Hayes
Oshawa
Summary
Customer-focused professional with diverse experience in retail, food service, and entertainment. Delivered exceptional service through effective communication and professionalism. Organized with expertise in cash handling, food preparation, and maintaining cleanliness and safety standards. Thrives in fast-paced environments while supporting team success.
Overview
2
2
years of professional experience
Work History
Cast Member
Cineplex Entertainment
04.2024 - 12.2025
- Provided exceptional customer service by assisting guests with ticket purchases, theatre directions, and inquiries, creating a welcoming atmosphere.
- Collaborated with team members to streamline operations during high-volume periods, consistently meeting customer service standards.
- Prepared and served food and beverages in accordance with food safety regulations and company quality standards.
- Operated commercial kitchen equipment safely and efficiently, including deep fryers, ovens, and concession equipment.
- Maintained a clean, organized, and sanitary environment throughout theatres, kitchens, washrooms, and public spaces.
- Restocked inventory and monitored supply levels to maintain operational efficiency.
Cashier / Merchandiser
Toys “R” Us
11.2023 - 01.2024
- Processed cash, debit, and credit transactions accurately, enhancing customer satisfaction through friendly and professional service.
- Assisted customers with locating merchandise, answering product inquiries, and providing recommendations based on their needs.
- Maintained organized, visually appealing merchandise displays, contributing to increased customer engagement and sales through effective restocking and pricing updates.
- Returned misplaced merchandise to proper locations and maintained a clean, organized, and customer-friendly sales floor.
- Performed routine price verification and ensured promotional signage was accurate and current.
- Collaborated with colleagues to meet daily operational and customer service goals, fostering a positive team environment and improving service delivery.
Education
Ontario Secondary School Diploma (OSSD) -
Pine Ridge Secondary School
Pickering, OntarioSkills
- Customer Service
- Exceptional Customer Service
- Point of Sale
- Inventory Control and Stock Replenishment
- Food Service Safety
- Food safety certification
- Health & safety compliance
- Time Management & Multitasking
- Team Collaboration
- Organizational skills
- Written communication
- Problem Solving
- Microsoft Office Suite
Professional References
Available Upon Request
Timeline
Cast Member
Cineplex Entertainment
04.2024 - 12.2025
Cashier / Merchandiser
Toys “R” Us
11.2023 - 01.2024
Ontario Secondary School Diploma (OSSD) -
Pine Ridge Secondary School