Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zachary Larscheid

Carlsbad

Summary

Results-driven professional with a robust background in portfolio and project management, specializing in configuring Microsoft business solutions to enhance client agility and operational efficiency. At OnePlan, I have honed my skills in customer engagement, lead generation, and the implementation of strategic workflows, contributing to significant improvements in client satisfaction and business outcomes.

My enthusiasm for the automotive world extends beyond professional obligations; it's a personal passion that fuels my commitment to excellence in life. I am eager to merge my technical expertise with my love for luxury vehicles, aiming to deliver outstanding customer experiences, and drive sales performance. My proactive approach to learning and adaptability positions me to quickly assimilate into new environments, and embrace the evolving landscape of the automotive industry.

Overview

4
4
years of professional experience

Work History

Leads Manager

OnePlan Solutions
San Diego
10.2023 - Current
  • As Leads Manager, I’m responsible for overseeing the entire lead lifecycle, from generation to initial conversion. This role involves strategizing and implementing effective lead management processes, collaborating with marketing and sales teams, and utilizing CRM tools to optimize lead nurturing and conversion rates.
  • Qualified and prioritized high-quality leads by analyzing engagement data and aligning client needs with OnePlan’s solutions.
  • Monitored and reported on lead performance metrics, providing insights that informed strategic decisions, and optimized marketing efforts.

Support Specialist

OnePlan Solutions
06.2021 - 10.2023
  • Delivered technical support and troubleshooting assistance for OnePlan's enterprise solutions.
  • Responded to client inquiries via phone, email, or chat as primary contact for support issues.
  • Conducted product quality assurance testing to ensure software functionality post-feature releases.

Education

High School Diploma -

Fusion Academy
Carlsbad, CA
01-2019

Skills

  • Lead generation
  • CRM optimization
  • Community involvement
  • Data analysis
  • Sales forecasting
  • Continuous learning and adaptable
  • Immense passion for the automotive industry

Timeline

Leads Manager

OnePlan Solutions
10.2023 - Current

Support Specialist

OnePlan Solutions
06.2021 - 10.2023

High School Diploma -

Fusion Academy
Zachary Larscheid