Zachary Day
Fresno
Summary
Motivated and detail-oriented professional seeking an office or administrative position where I can apply my customer service, communication, and organizational skills to support efficient operations and client satisfaction.
Overview
8
8
years of professional experience
Work History
Front Desk Associate
Crunch Fitness
05.2025 - Current
- Greet members and visitors, providing excellent customer service in a professional setting
- Manage check-ins, memberships, and scheduling using computer systems
- Answer phones, respond to inquiries, and direct calls to appropriate staff
- Maintain organized front desk operations, including filing, data entry, and handling payments
- Support management with administrative tasks and ensure a welcoming environment for clients
Shopper and Delivery Agent
Instacart
04.2021 - Current
- Process and fulfill customer orders with accuracy and efficiency
- Coordinate delivery schedules and ensure customer satisfaction
Clovis Unified School District, Fugman Elementary
01.2022 - 04.2022
- Supervised students in group activities while maintaining a safe environment
- Acted as a role model and provided support to program staff
Online Seller
eBay
07.2021 - 06.2022
- Managed product listings, sales, and customer communications online
- Coordinated shipping and ensured timely order fulfillment
Service Specialist
Save Mart Supermarket
08.2018 - 05.2021
- Assisted customers and supported store operations
- Organized merchandise and maintained cleanliness of work areas
Soccer Referee
Clovis Junior Soccer League
08.2017 - 08.2018
- Officiated games and resolved conflicts with professionalism
- Collaborated with coaches, referees, and players in a fast-paced environment
Education
Associate of Science - Social Sciences
Clovis Community College
Clovis, CA05-2024
Completion of California State University General Education Breadth - undefined
Clovis Community College
03.2023
High School Diploma - undefined
Clovis North High School
Clovis, CA01.2020
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Zoom, Sony Vegas, and Canvas
- Strong organizational skills with experience in scheduling, data entry, and record management
- Excellent customer service and communication skills (in person, phone, and email)
- Dependable, punctual, and focused on meeting deadlines
- Ability to work well independently and as part of a team
- Experienced in conflict resolution and working with diverse groups of people
Timeline
Front Desk Associate
Crunch Fitness
05.2025 - Current
Clovis Unified School District, Fugman Elementary
01.2022 - 04.2022
Online Seller
eBay
07.2021 - 06.2022
Shopper and Delivery Agent
Instacart
04.2021 - Current
Service Specialist
Save Mart Supermarket
08.2018 - 05.2021
Soccer Referee
Clovis Junior Soccer League
08.2017 - 08.2018
Completion of California State University General Education Breadth - undefined
Clovis Community College
High School Diploma - undefined
Clovis North High School
Associate of Science - Social Sciences
Clovis Community College