Zachary Couperthwaite
Oshawa,ON
Summary
Dynamic leader with a proven track record at Battle City Tactical Laser Tag, adept in bookkeeping and fostering team development. Excelled in elevating sales through strategic planning and exceptional customer service, enhancing client loyalty. Skilled in cost analysis, with a knack for verbal communication, consistently achieving goals through effective multitasking and leadership.
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
5
5
years of professional experience
Work History
General Manager
Battle City Tactical Laser Tag
10.2022 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Lead Landscaper
Brickscape Inc
05.2022 - 09.2023
- Developed presentations to promote preservation of outdoor spaces through public workshops and community gardening activities.
- Demonstrated strong attention to detail while executing precise turf management procedures for pristine lawns and recreational fields.
- Promoted sustainable landscaping practices by educating clients on the benefits of eco-friendly products and methods available for use in their projects.
Landscaper
Grasshopper LawnCare
04.2020 - 04.2022
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Enhanced client trust and reputation through exceptional customer service, prompt responses to inquiries, and diligent follow-through on project commitments.
Education
High School Diploma -
Lindsay Collegiate And Vocational Institute
Lindsay, ON06-2022
Skills
- Team training and development
- Verbal and written communication
- Effective leader
- Bookkeeping and accounting proficiency
- Accounting skills
- Consistently meet goals
- Efficient multi-tasker
- Cost analysis and savings
- Deadline-oriented
Languages
English
Native or Bilingual
French
Professional Working
Spanish
Limited Working
Timeline
General Manager
Battle City Tactical Laser Tag
10.2022 - Current
Lead Landscaper
Brickscape Inc
05.2022 - 09.2023
Landscaper
Grasshopper LawnCare
04.2020 - 04.2022
High School Diploma -
Lindsay Collegiate And Vocational Institute
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