Zachary Aldrich
Camino
Summary
Shift Leader with a proven track record at Dutch Bros, excelling in cash handling and team leadership. Recognized for enhancing customer satisfaction through proactive problem-solving and effective communication. Committed to maintaining a clean, safe environment while training staff to deliver high-quality beverages and exceptional service.
Overview
3
3
years of professional experience
Work History
Shift Leader
Dutch Bros
04.2025 - 12.2025
- Provided exceptional customer service, ensuring positive guest experiences
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Maintained cleanliness and organization of workstations and equipment
- Prepared and served high-quality beverages according to established recipes
Shift Leader
Dutch Bros
02.2023 - 10.2024
- Managed cash handling processes, ensuring accuracy during transactions and reconciliations.
- Implemented efficient workflow strategies to optimize speed of service during peak hours.
- Completed cash and credit card transactions accurately using POS software.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Barista
Ohana Coffee
11.2023 - 09.2024
- Assisted in inventory management by restocking supplies as needed
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Education
High School Diploma -
Eldorado High School
Placerville, CA05-2024
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Flexible schedule
- Strong verbal and written communication
- Professional appearance
Timeline
Shift Leader
Dutch Bros
04.2025 - 12.2025
Barista
Ohana Coffee
11.2023 - 09.2024
Shift Leader
Dutch Bros
02.2023 - 10.2024
High School Diploma -
Eldorado High School