Zach Lazdins
Ancaster
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and contribute to the success of my employer.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Liquor Control Board Of Ontario LCBO
01.2023 - Current
- Handling customer inquiries and suggestions courteously and professionally.
- Operating cash register with proficiency during busy hours/seasons.
- Stocking shelves and receiving product from the warehouse.
- Resolving customer complaints with empathy, resulting in increased loyalty and repeat business.
- Participating in ongoing training to stay current with product knowledge and industry trends enhancing overall performance.
Farming and Property Maintenance
Fallwood Lavender Farm
05.2018 - 09.2020
- Watering, tilling, planting, harvesting and drying of lavender flowers.
- Performed seasonal maintenance tasks like fixing fences, gutter cleaning, and nest removal to keep properties safe and functional throughout the year.
- Improved property appeal by performing regular landscaping tasks, including mowing lawns, trimming hedges, weeding, planting flowers, and painting.
Frozen and Dairy Associate
Walmart
04.2017 - 09.2017
- Ensured product freshness by routinely rotating items and removing expired goods from shelves.
- Assisted customers with locating products, providing knowledgeable recommendations based on their needs.
- Unloaded product and stocked shelves as needed.
Floor Associate and Customer Service
Party City
05.2016 - 03.2017
- Stocking shelves and facing merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
Lawn Care
Personal Business
06.2013 - 09.2016
- Mowed and edged lawns.
- Maintained gardens and other plants on the properties.
Coaching Assistant and Referee
Ancaster Magic Basketball
10.2014 - 01.2015
- Mentored younger less experienced athletes by providing guidance encouragement advice navigating challenges inherent competitive sports.
- Promoted good sportsmanship with competing teams on the court.
- Implemented practice drills to improve team cohesiveness and skill development.
Education
Bachelor Of Kinesiology - Faculty of Science
Wilfrid Laurier University
Waterloo, ON06.2022
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Languages
English
Native or Bilingual
Certification
CPR/AED certification
Volunteer experience
Ancaster Magic Basketball volunteering:
-score keeping; 2013-2014
Ancaster Soccer Club volunteering:
-coaching; 2014
Timeline
Customer Service Representative
Liquor Control Board Of Ontario LCBO
01.2023 - Current
Farming and Property Maintenance
Fallwood Lavender Farm
05.2018 - 09.2020
Frozen and Dairy Associate
Walmart
04.2017 - 09.2017
Floor Associate and Customer Service
Party City
05.2016 - 03.2017
Coaching Assistant and Referee
Ancaster Magic Basketball
10.2014 - 01.2015
Lawn Care
Personal Business
06.2013 - 09.2016
Bachelor Of Kinesiology - Faculty of Science
Wilfrid Laurier University
CPR/AED certification
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