An organized and motivated individual with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Cashier Supervisor and Assistant Book Keeper
Fresh street market
Whistler, British Columbia
2023.11 - Current
I organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
Resolved customer complaints quickly and professionally, communicating with customers via phone as needed. This helps to ensure customer satisfaction and business continuity
Processed refunds and exchanges promptly according to established policies.
Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
Supported front-end procedures to keep items well-stocked to prevent shrinkage.
Assisted in scheduling staff shifts according to business needs while ensuring adequate coverage at all times.
Conducted regular audits of register tills to ensure accurate balances were maintained at all times.
Built and maintained working relationships with peers and upper management.
Education
Bachelor of Science - Accounting
University of Bamenda
Northwest Region,Cameroon
2018-10
Skills
Bilingual (English and French)
Regulatory Compliance
Problem-solving skills
Mail Sorting
Verbal/written communication
Proficient in Microsoft Office
Loading and unloading
Service-oriented
Languages
English
Native/ Bilingual
French
Full Professional
Timeline
Cashier Supervisor and Assistant Book Keeper
Fresh street market
2023.11 - Current
Bachelor of Science - Accounting
University of Bamenda
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