Yvan Kouakou
Mississauga,ON
Summary
Energetic and organized with knack for managing schedules and multitasking in fast-paced environments. Possesses strong communication and organizational skills necessary for efficient office operations and administrative support. Committed to facilitating seamless workflow and contributing to overall team success.
Overview
3
3
years of professional experience
Work History
Assistant
Baobab Visa Canada
01.2023 - Current
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Increased efficiency by implementing new processes and providing administrative support to management.
Manager of Operations
EbonyMart
01.2022 - Current
- Delivered packages to customer doorsteps.
- Verified accuracy of all deliveries against order forms.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Delivery Driver
DoorDash
01.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Manager on Duty
BGC Peel
07.2022 - 09.2022
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
Education
Bachelor of Computer Information Systems - Computer And Information Systems
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON07-2026
High School Diploma -
Streetsville
Mississauga, ON07-2023
Skills
- Administrative tasks
- Multitasking
- Project management abilities
- Time management skills
- Dependable and reliable
- FLUENT IN FRENCH
Languages
French
Native or Bilingual
English
Full Professional
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Artificial Intelligence (AI) and Machine Learning
- Playing Sports
- Sustainable Tech Innovations
- Developing software, websites, and apps in various programming languages
Timeline
Assistant
Baobab Visa Canada
01.2023 - Current
Manager on Duty
BGC Peel
07.2022 - 09.2022
Manager of Operations
EbonyMart
01.2022 - Current
Delivery Driver
DoorDash
01.2022 - Current
Bachelor of Computer Information Systems - Computer And Information Systems
Sheridan College Institute of Technology And Advanced Learning
High School Diploma -
Streetsville
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