Harnoor Kaur
Surrey,BC
Summary
An exceptionally driven professional, distinguished by a consistent record of academic achievement, highlighted by a high school score of 91.2 and a university GPA of 3.60 during the initial semester of Business Studies. Demonstrates expertise in delivering superior customer service and fostering a constructive workplace atmosphere.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
DOMINO'S
Surrey, British Columbia
11.2023 - 04.2024
- Throughout my five-month tenure in the role of Customer Service Representative, I developed the following competencies:
- I provided exceptional customer service within a demanding environment.
- I adeptly handled high volumes of calls, executed orders with meticulous accuracy, and swiftly addressed customer concerns.
- I collaborated effectively with team members to cultivate a positive and productive work environment.
Operations Support Coordinator
K-MART
LUDHIANA, PUNJAB
08.2022 - 07.2023
- Before my relocation to Canada, I was employed in a retail store.
- I provided exceptional customer service, assisting customers with product selection and addressing their inquiries.
- I was responsible for cash register operations, ensuring transactions were processed accurately and efficiently.
- I maintained a clean and organized store environment, replenishing stock as necessary.
- In collaboration with team members, I contributed to meeting sales targets and enhancing customer satisfaction.
Education
High School Diploma -
SISJMPS
Ludhiana, Punjab06.2022
DIPLOMA IN BUSINESS MANAGEMENT -
KWANTLEN POLYTECHNIC UNIVERSITY
Surrey, BCSkills
- MS Office Suite
- Emotional Intelligence (EQ)
- Communication
- Adaptability & Flexibility
- Collaboration & Teamwork
- Problem-Solving & Critical Thinking
- Project Management
- Sales & Negotiation
- Content Creation
- Brand Strategy
Certification
BASICS OF MICROSOFT AND BASICS OF ACCOUNTING, 2023
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Timeline
Customer Service Representative
DOMINO'S
11.2023 - 04.2024
Operations Support Coordinator
K-MART
08.2022 - 07.2023
High School Diploma -
SISJMPS
DIPLOMA IN BUSINESS MANAGEMENT -
KWANTLEN POLYTECHNIC UNIVERSITY
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